What is the purpose of the role?
The PMO Analyst - Resource Lead supports the management of the 100+ Digital Delivery Resource pool to ensure the appropriate supply of Programme Manager, Project Manager, Business Analysts, Solution Architects, and Service Introduction Staff to meet the demands of the Digital Delivery Portfolio; and supports the Digital Delivery Management Team maintain all non-Resource pool posts within the 100+ wider Digital Delivery team. This role is responsible for workforce planning of both demand and supply of contract and permanent staff, prompting actions to ensure demand is met in a timely manner. You will proactively support the demand for resources with the Lead Business Analysts and Heads of Delivery and analyze the supply requirements with the Heads of the Practices to ensure the right people with the right skills are in the right roles, includes quality assurance. Included will be supporting the predictive demand modelling of resources over at least a two year window. You will manage the centralised view of resources assigned to roles, providing recommendations in liaison with practice managers and project teams for current and future resource allocations. You will ensure that PAWS orders and purchase orders are in place to allow sufficient time for the approval processes to support recruitment and contractor extensions. You will support the on-boarding and off-boarding processes for new joiners and leavers. You will support talking talent,(appraisal and development) engaging with practice managers and project teams to ensure objectives are clearly aligned to department and programme goals and providing recommendations on capabilities and the development and progression of people to ensure high performance.
What makes this role unique?
Would you like to be part of the digital team working on a variety of projects making sure everything the team produce is aligned to the Thames Water brand? A team where their priority is the customer and all the work is designed to make the customer and their relationship with Thames Water easy, simple, and rewarding.
What will this role involve?
This role forms part of the Digital Delivery PMO team and will understand stakeholder demand and lead resource pool allocation.
Additionally, the role works closely with resourcing and HR, managing end-to-end on-boarding including interviewing through to the maintenance of job descriptions and skills profiles.
What are we looking for?
You will have experience managing and coordinating resource demand and supply requirements for projects and programmes within a large complex organisation. You will have proven experience of driving efficiency and optimal performance through workforce planning. You will be familiar with Excel and preferably EPM toolsets.
Thames Water information and salary details
This role is based in Reading offering £38 - £45k based on qualifications and experience. Our competitive salary package includes an excellent contributory pension and holiday scheme and a wider benefits scheme which includes an annual pay review, season ticket loans and loyalty awards for continuous service plus discounts at a wide range of retailers via Benefits on Taps. We also offer 2 paid volunteering days per year.
About Thames Water
Thames Water is the largest water and waste-water services company in the UK. We provide the essential service at the heart of daily life, health and enjoyment to 15 million customers across London and the Thames Valley and we are going through a period of exciting change. On a typical day we supply 2.6 billion litres of top quality drinking water and our 350 sewage treatment works treat more than 4.2bn litres of waste-water. Our 85,000 miles of water mains and sewers would wrap around the world three-and-a-half times.
We are focusing like never before on delivering brilliant services and providing our customers with a great experience. We are in the process of transforming our business in order to achieve this. To help us succeed, we need a range of new skills and capabilities and will be recruiting for these in the coming months. We are on the lookout for talented people across our entire region who are interested in helping us to become the best water and waste-water company in the UK.
Thames Water is an equal opportunity, Disability Confident, and Stonewall diversity champion employer.
Closing Date: The closing date for applications is 29/04/19.