System operator

Posted on:

Job Details

Location: Reading

Type: Permanent

Ref: e20015794

What is the purpose of the role?

To provide monitoring and control for the assigned catchment area and other control functions in the Control Centres. To work to the plan agreed with Water Production and to ensure we maintain sufficient supply and storage for our customers.

What makes this role unique?

This is an opportunity to deliver your exceptional customer service skills this role will with have an impact on the service we deliver to our customers , you will play a pivotal role in maintaining the high standards are customers have become accustomed to.

What will this role involve?

This role will involve:

Monitoring and control process quality and plant operation to comply with regulations and business standards.

Maintaining a continuous awareness of asset status; raising work as required.

Monitoring and manage all alarms to ensure appropriate timely action is taken.

Deliver ad-hoc reports and information requests accurately and to required timescales.

Following and comply with company Health & Safety procedures, auditing practices and maintain records.

Attend Health & Safety Inspections as required with line manager, and carry out actions as determined from Health & Safety Action Plan.

Issuing notifications and exceptions with agreed Control Strategies for planned outages.

To work as part of the wider Water Control team delivering a 24/7 service to our customers.

What are we looking for?

Ideal applicants will have experience in operating SCADA, GIS & Company Office IT systems. Although not essential experience in water, sewage treatment, transmission / catchment network as well as an understanding of quality management and a record of compliance is preferred. You will ideally possess an HNC in an Engineering/Science discipline, or equivalent. Knowledge of Water / Waste quality regulations is also desirable.

Thames Water information and salary details

This 12 hour rotating shift role will be based at our offices in Kemble Court in Reading, Berkshire and is offering a salary of up to 41,937.50 (basic salary & 25% shift enhancement) dependant on the relevant skills and expertise. Our competitive salary package includes an excellent contributory pension and holiday scheme and a wider benefits scheme which includes an annual pay review, season ticket loans and loyalty awards for continuous service plus discounts at a wide range of retailers via Benefits on Taps. We also offer 2 paid volunteering days per year.

About Thames Water

Thames Water is the largest water and waste-water services company in the UK. We provide the essential service at the heart of daily life, health and enjoyment to 15 million customers across London and the Thames Valley and we are going through a period of exciting change. On a typical day we supply 2.6 billion litres of top quality drinking water and our 350 sewage treatment works treat more than 4.2bn litres of waste-water. Our 85,000 miles of water mains and sewers would wrap around the world three-and-a-half times.

We are focusing like never before on delivering brilliant services and providing our customers with a great experience. We are in the process of transforming our business in order to achieve this. To help us succeed, we need a range of new skills and capabilities and will be recruiting for these in the coming months. We are on the lookout for talented people across our entire region who are interested in helping us to become the best water and waste-water company in the UK.

Thames Water is an equal opportunity, Disability Confident, and Stonewall diversity champion employer.

Closing Date: The closing date for applications is 27/05/2019.