ServiceNow and command centre developer

Posted on:

Job Details

Location: Reading

Type: Permanent

Ref: e20015367d

What is the purpose of the role?

The ServiceNow and Command Centre Developer will be part of a growing team responsible for delivering core applications require to monitor and maintain Thames Waters IT estate.

What makes this role unique?

Over the next two years Thames Water has an ambitious and aggressive development pipeline aimed at delivering best in class toolkits (such as ServiceNow ITOM Enterprise and AppDynamics) to create a wide-reaching Command Center focused on automation and orchestration to drive preventative actions rather than reactive ones. The Command Centre will feature dynamic layered dashboards and reports that will allow its staff to spot and deal with potential issues before they happen, as well as provide the capability to manage ongoing outages with more efficiency using machine learning and AI.

What are we looking for?

You will have system user guides / process summaries and provision of training / familiarisation.

You will have Research / Review ServiceNow knowledge, production documentation and release plans to ensure best use and development of available functionality.

Private Cloud vendors such VMware & automation such as vCenter / vRA / vCloud Director ~ API, Java SDK, PowerShell CLI tooling.

Public Cloud vendors such as AWS/Azure/Oracle and their corresponding API / Java SDK. Workflow automation / orchestration expertise with cloud technologies.

You will also require strong experience in one or more of the following ServiceNow modules:

- Discovery
- Service Mapping
- Event Management
- Cloud Management
- Notify
- Performance Analytics
- AppDynamics implementation experience will be a strong advantage

Thames Water information and salary details

This role is based in Clearwater Court, Reading and is offering a salary of up to 70,000 depending on skills and experience. Our competitive salary package includes an excellent contributory pension and holiday scheme and a wider benefits scheme which includes an annual pay review, season ticket loans and loyalty awards for continuous service plus discounts at a wide range of retailers via Benefits on Taps. We also offer 2 paid volunteering days per year.

About Thames Water

Thames Water is the largest water and waste-water services company in the UK. We provide the essential service at the heart of daily life, health and enjoyment to 15 million customers across London and the Thames Valley and we are going through a period of exciting change. On a typical day we supply 2.6 billion litres of top quality drinking water and our 350 sewage treatment works treat more than 4.2bn litres of waste-water. Our 85,000 miles of water mains and sewers would wrap around the world three-and-a-half times.

We are focusing like never before on delivering brilliant services and providing our customers with a great experience. We are in the process of transforming our business in order to achieve this. To help us succeed, we need a range of new skills and capabilities and will be recruiting for these in the coming months. We are on the lookout for talented people across our entire region who are interested in helping us to become the best water and waste-water company in the UK.

Thames Water is an equal opportunity, Disability Confident, and Stonewall diversity champion employer.

Closing Date: The closing date for applications is 20/05/2019.