System engineer – regional SCADA

Posted on:

Job Details

Location: Hampton

Type: Permanent

Ref: e20014867


What is the purpose of the role?

The role of the System Engineer – Regional will consist of technical support for the Thames Water Regional ClearSCADA application, supporting systems to ensure 99.98% availability. You will be integrated within the Operational Technology - Operational Support (Water) team, with responsibility for the reliability and continuity of the Regional SCADA systems. You will implement improvements to the Regional ClearSCADA systems and undertake system health checks, maintenance and support activities. You will lead and coordinate the Operational Technology Change Management and Risk Assessment procedure to facilitate and minimise the impact of change on the operational Regional ClearSCADA systems. You will be contributing to the maintenance of the Water RTU estate software and configuration standards to support the operational business and provide technical support into the development and maintenance of the OT strategy, standards, process and procedures. You will participate in a rota providing 24/7 Out of Hours emergency support and fault rectification for the Organisational Management Control room. You will identify and escalate operational risk and deliver Regional ClearSCADA system updates and upgrades. You will develop and deliver solutions for new or modified customer requests. You will provide asset, alarm and event data reports.

What makes this role unique?

Do you want to be a part of a company that provides an essential service to our 15.3 million customers? This is an opportunity to have a broad range of responsibilities within Thames Water across a large area with a variety of challenges, working between and maintaining operational stability systems while making a change in a fast moving and cutting edge in technology.

What will this role involve?

You will maintain SCADA availability 99.98% and Identify issues & provide solutions to generate internal projects.

Respond to Regional SCADA related incidents both in and out of hours, through participation in a standby rota.

Root Cause Problem Analysis of Regional ClearSCADA related incidents by participation in event wash-ups.

Support Regional ClearSCADA related delivery projects. Instigate security improvements and ensure they are delivered.

You will identify and agree continuous improvement opportunities and participate within internal projects to deliver them.

What are we looking for?

Essentially, you will have a HNC or Degree in Electrical, Control etc level education with several years’ experience in a specialist area SCADA & ICA. You will have a working knowledge of IP communications and general understanding of WAN/LAN networking principles. We are looking for a self-motivated individual who is keen to provide the best possible service to minimal cost. You will be a Telemetry subject matter expert. Desirable but not essential experience and skills include, ClearSCADA experience. You will be confident to be able to articulate and represent Operational Technology as a technical champion for the Regional systems. You will have very good technical knowledge of SCADA, ICA, keeping up with current best industry practice. You will have excellent IT skills MS office and email, knowledge extended programming within SCADA and MS applications/Extensive knowledge of W/LANs IP Comms.

Thames Water information and salary details

We are offering, depending on location, experience and qualifications, up to 50,000 + company car. Our competitive salary package includes an excellent contributory pension and holiday scheme and a wider benefits scheme which includes an annual pay review, season ticket loans and loyalty awards for continuous service plus discounts at a wide range of retailers via Benefits on Taps. We also offer 2 paid volunteering days per year.


About Thames Water

Thames Water is the largest water and waste-water services company in the UK. We provide the essential service at the heart of daily life, health and enjoyment to 15 million customers across London and the Thames Valley and we are going through a period of exciting change. On a typical day we supply 2.6 billion litres of top quality drinking water and our 350 sewage treatment works treat more than 4.2bn litres of waste-water. Our 85,000 miles of water mains and sewers would wrap around the world three-and-a-half times.


We are focusing like never before on delivering brilliant services and providing our customers with a great experience. We are in the process of transforming our business in order to achieve this. To help us succeed, we need a range of new skills and capabilities and will be recruiting for these in the coming months. We are on the lookout for talented people across our entire region who are interested in helping us to become the best water and waste-water company in the UK.

Thames Water is an equal opportunity, Disability Confident, and Stonewall diversity champion employer.

Closing Date:
The closing date for applications is 21/05/2019.