Regulatory outcome reporting manager

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Job Details

Location: Reading

Type: Permanent

Ref: e20011978aa

What is the purpose of the role?

As part of the wholesale reporting team this role is actively involved in managing the development and production of key business performance reports and KPI's, working across the wholesale business at all levels. This role is instrumental in contributing to the team's performance reporting and the development of new reporting capabilities. You'll ensure the escalation of adverse performance is actively promoted and deliver some of the key wholesale water and wholesale wastewater reporting packs.

What makes this role unique?

This role will involve interacting with senior managers giving you the opportunity to stretch your communication skills presenting complex information in a meaningful format. You will deliver key business information to managers in wholesale water and wholesale wastewater to help them meet their operational performance commitments, and customer services objectives.

What will this role involve?

In this role you'll report on progress against key schemes which contribute to the delivery of our outcomes and gather commentary on any variances to expected levels and communicate these with senior managers in the business.

You will also be a data provider for key pieces of information which feed the Ofwat cost models and determine the level of financing the company receives in future periods for improving infrastructure.

You'll maintain the quality and accuracy of data ensuring all reports you produce are kept fit for purpose.

Implement reporting governance and develop new reporting capabilities. Help to identify operational risks and recommend mitigation.

Engage with key teams/people in the business to ensure numbers are accurate and auditable.

What are we looking for?

The successful candidate for this role will ideally have previous line management experience, excellent IT skills with experience in the use of Business Objects, Excel, Access, PowerPoint and SAP. You will have excellent attention to detail, good communication skills and have a proactive, professional approach. Ideally you will have working knowledge of key external (Ofwat/DWI/EA) and internal targets/measures and the business processes these relate to. The ability to develop a wide-ranging working knowledge of business processes, both Water and Waste and in relation to both infrastructure and non-infrastructure is key. Good interpersonal skills are essential to the role in order to communicate with and influence senior stakeholders.

Thames Water information and salary details

The role is based at our offices at our Head office in Reading, Berkshire. We are offering up to 40,000 depending on your level of experience.

About Thames Water

Thames Water is the largest water and waste-water services company in the UK. We provide the essential service at the heart of daily life, health and enjoyment to 15 million customers across London and the Thames Valley and we are going through a period of exciting change. On a typical day we supply 2.6 billion litres of top quality drinking water and our 350 sewage treatment works treat more than 4.2bn litres of waste-water. Our 85,000 miles of water mains and sewers would wrap around the world three-and-a-half times.

We are focusing like never before on delivering brilliant services and providing our customers with a great experience. We are in the process of transforming our business in order to achieve this. To help us succeed, we need a range of new skills and capabilities and will be recruiting for these in the coming months. We are on the lookout for talented people across our entire region who are interested in helping us to become the best water and waste-water company in the UK.

Thames Water is an equal opportunity, Disability Confident, and Stonewall diversity champion employer.

Closing Date: The closing date for applications is 20/01/2018.