What is the purpose of the role?
'Property searches', part of commercial team within finance and business services, are currently seeking a Contracts, compliance and change manager to join our operations team. You will oversee the set up and negotiating of all property searches' contracts and on-boarding of suppliers, develop and manage frameworks used to ensure compliance against quality standards, understand and mitigate associated risks to the business and manage all necessary operational changes associated to bringing new products and services to market.
What makes this role unique?
Property searches operates within a hugely competitive market, making it essential that we deliver up to date products and services, to high levels of customer satisfaction. Property searches continues to evolve and develop, making it an exciting and rewarding place to work. This role will have a wide breadth of responsibilities and influence including contract negotiation and review, stakeholder engagement, project management and line manager responsibility. Your time will vary between working with others to deliver small projects and stakeholder engagement as well as spending time reviewing detailed documents, largely working on your own.
What will this role involve?
Review, negotiate and set up any new contracts or extensions with our suppliers, working with our legal and procurement teams.
Keep up to date with, and understand internal policies and regulations relevant to our business, ensuring continued compliance.
Develop and oversee control systems to prevent or deal with any potential breaches.
Work with your team to analyse services & operational activities, daily workflow and practices to identity opportunities for continuous improvements.
Recommend and implement solutions to support improvements, ensuring that processes are documented.
Ensure property searches has the appropriate insurance coverage and terms and conditions.
Collate, understand and communicate any business risks, ensuring that appropriate mitigation plans are in place.
Identify and scope out the changes required to our systems and processes to bring on board new products and services.
Along with our technical lead, create and lead projects through to delivery.
What are we looking for?
Do you possess strong account / contract management experience? Are you comfortable with legal jargon? If the answer is yes, look no further! We are seeking a passionate & highly-experienced individual with a robust background in building and developing successful relationships with stakeholders. You will have great attention to detail, exceptional influencing skills and an ability to communicate / translate technical information to key stakeholders at all levels. Strong negotiation skills are essential; having CIPS would be advantageous. Experience in working in conveyancing or commercial teams would be an advantage as would prior compliance officer duties.
Thames Water information and salary details
This role is based in our Reading head office, with a salary of up to £40k depending on skills and experience. Our excellent salary package includes a competitive contributory pension and a wider benefits scheme which includes an annual pay review, child care vouchers, season ticket loans and loyalty awards.
About Thames Water
Thames Water is the largest water and waste-water services company in the UK. We provide the essential service at the heart of daily life, health and enjoyment to 15 million customers across London and the Thames Valley and we are going through a period of exciting change. On a typical day we supply 2.6 billion litres of top quality drinking water and our 350 sewage treatment works treat more than 4.2bn litres of waste-water. Our 85,000 miles of water mains and sewers would wrap around the world three-and-a-half times.
We are focusing like never before on delivering brilliant services and providing our customers with a great experience. We are in the process of transforming our business in order to achieve this. To help us succeed, we need a range of new skills and capabilities and will be recruiting for these in the coming months. We are on the lookout for talented people across our entire region who are interested in helping us to become the best water and waste-water company in the UK.
Thames Water is an equal opportunity, Disability Confident, and Stonewall diversity champion employer.
Closing Date: The closing date for applications is 23/01/2018.