Systems operations trunk main manager

Posted on:

Job Details

Location: Reading

Type: Permanent

Ref: e20012941a


What is the purpose of the role?

The trunk main manager is responsible for leading and managing a team of analysts to effectively utilise information from network monitoring equipment to protect our assets and ensure intervention when evidence of deterioration. They provide specialist technical support to the business, ensuring that the agreed compliance and service levels are achieved now and in the future.

What makes this role unique?

This is an opportunity to play a pivotal role at the heart of our business, ensuring the highest of standards are maintained for our customers. Monitoring the largest water network in the country you will have a direct responsibility providing a service which is essential to the continued supply of water to our 9 million customers.

What will this role involve?

Monitor and report on performance against key performance indicators and other relevant measures, taking corrective action as necessary.

Manage the team to achieve agreed objectives, providing leadership and development.

Work with team to improve employee engagement and ensure there is a strong focus within the team on health and safety.

Implement business and technical developments to improve business performance.

Develop policies, standards, systems and processes and provide the business with guidance and support relating to trunk main and network monitoring.

Manage and develop key stakeholder relationships to improve business performance.

Apply commercial acumen in managing contractors and suppliers to deliver best value solution through an agreed programme of work.

What are we looking for?

Either graduate, typically with at least 3 years relevant work experience, or ONC/HNC or equivalent in field related to technical specialty typically with 5 + years relevant work experience is preferable. Corporate membership of relevant professional body desirable. Good people management and leadership skills. Good interpersonal and communication skills - written and verbal Fully competent at using the appropriate Company IT systems and Office software

Thames Water information and salary details

This role is based at Kemble Court, Reading and is offering a salary of up to 45,000 depending on experience. Due to the role requiring travel a full clean UK driving license is essential.

About Thames Water

Thames Water is the largest water and waste-water services company in the UK. We provide the essential service at the heart of daily life, health and enjoyment to 15 million customers across London and the Thames Valley and we are going through a period of exciting change. On a typical day we supply 2.6 billion litres of top quality drinking water and our 350 sewage treatment works treat more than 4.2bn litres of waste-water. Our 85,000 miles of water mains and sewers would wrap around the world three-and-a-half times.

We are focusing like never before on delivering brilliant services and providing our customers with a great experience. We are in the process of transforming our business in order to achieve this. To help us succeed, we need a range of new skills and capabilities and will be recruiting for these in the coming months. We are on the lookout for talented people across our entire region who are interested in helping us to become the best water and waste-water company in the UK.

Thames Water is an equal opportunity, Disability Confident, and Stonewall diversity champion employer.

Closing Date: The closing date for applications is 25/01/2018.