What is the purpose of the role?
To work in conjunction with the System Optimisation Analyst to manage access to the clean water hydraulic system. The System Optimisation Engineer will develop and implement a sustainable longer-term strategy to run a calm system (including the production sites and network) within regulatory requirements with high area reporting availability. Other aspects to the role include working closely with the leakage team and numerous other internal stakeholders, take the lead in managing technical issues during unplanned emergency events and supporting business change initiatives. The role will also involve leading the risk review process for emerging hydraulic system risks, devising smart contingency plans to mitigate the risk in the short term, while driving business cases for investment to be secured.
What makes this role unique?
The System Optimisation Engineer is responsible for a geographical & hydraulic system area of the Thames Water potable water system, typically serving between hundreds of thousands of properties, who is tasked to use technical expertise of hydraulic system operations towards achieving key operational and regulatory targets. This is vital for Thames Water to maintain and improve its status at a time when the business gears up for challenges from a customer service and leakage perspective. Through the course of the role, the candidate will work towards reliable operation of assets and the hydraulic system as a whole, water quality, leakage management, giving operational input into engineering projects, risk assessing activities on the network and production sites, drafting safe method statements and the management of unplanned events.
What will this role involve?
Monitor, investigate and resolve low pressure issues, complaints and escalations as highlighted either directly by the customer or by alarming Critical Pressure Points, understanding areas and developing solutions to individual problems or emerging risks.
Monitoring the District Metered Area (DMA) and District Meter (DM) availability for emerging issues and supporting the technical resolution of the maintenance workstream.
Leading the technical operational input into engineering and customer-led projects.
Be the technical system operations lead on unplanned emergency events with a view to mitigating against adverse effects to the customer, Interruptions to supply, water quality, brand image.
Write and assess risk assessments for the work impacting the clean water hydraulic system, for example the repair of leaks, the operation of assets on the network, production site outages and various other workstreams.
Ensure all activities follow Thames Water Asset Management Procedures and that the Risk Assessment process is properly implemented and monitored in a timely fashion.
Assist with analysis of long term issues such as excessive headloss, low flows, area integrity, supply resilience and water quality turnovers.
Formulating operating strategies in conjunction with the water control centre and highlighting instances of non-compliance, balancing the drivers of leakage reduction and customer pressures, while maintaining a calm operation of the system.
Evaluate and analyse operational information, understanding data integrity difficulties, to resolve basic problems. Design and update line schematics of water pressure zones and the hydraulic systems, to help management and investigation of issues.
What are we looking for?
The successful candidate will be a degree educated graduate in a suitable technical discipline such as engineering, and will have industry experience and an in-depth knowledge of hydraulic principles. It would be beneficial if the candidate was conversant with Thames Water’s corporate systems. They will have a thorough understanding of the water industry’s regulatory measures relating to customer satisfaction, leakage, water quality, customer low pressures and interruptions to supply, and also prior experience concerning industry best practice in this arena. In addition they will be able to demonstrate this, when risk assessing activities being carried out on a hydraulic system level.
Thames Water information and salary details
This role is based at our Deephams sewage treatment works in north London. We are offering a salary of up to £35,000 depending on skills and experience. Our competitive salary package includes an excellent contributory pension and holiday scheme and a wider benefits scheme which includes an annual pay review, season ticket loans and loyalty awards for continuous service plus discounts at a wide range of retailers via Benefits on Taps. We also offer two paid volunteering days per year.
Thames Water is an equal opportunity, Disability Confident, and Stonewall diversity champion employer.
Closing Date: The closing date for applications is 30/10/2018.