Who are we?
Thames Water is the UK’s largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km’s of pipes, to keep taps flowing and toilets flushing. We are an essential service and have operated throughout the Covid19 pandemic.
At Thames Water, every one of our actions, big and small, matters every day. Water is essential to daily life, and that means our business is always open.
What you’ll be doing?
Working in the Security Operations team, your primary responsibility is helping to protect the organisation from threats and vulnerabilities. You will be the first escalation point for the security team, analysing incidents, coordinating and responding alongside other teams inside of Thames Digital and other functions inside of the business to prevent both internal and external threats, at all times working within the published Incident Response Standard
We’re looking for you to do
- Provide threat updates to both team members and other departments.
- Provide insight into how new regulatory changes impact what we need to do
- Manage incidents using Service Now, working with the relevant team to resolve the issue.
- Provide factually correct logs of incidents and investigations that can be used to corroborate your conclusion
- Examine vulnerability scans and understand the impacts.
- Verify the remediation work with the resolver teams
- Highlight improvements in security tooling and configurations to the wider team.
- Maintain a dashboard that can be used by teams to track their compliance levels.
- Provide reports on compliance
- Analytical thinker with an ability to solve problems
- Able to produce clear documentation for security processes, playbooks and SOC use cases
- Able to assist and advise resolver teams across the business
What Skills are we looking for?
- Comparable/previous experience in a similar role
- Excellent decision-making, problem-solving, team building, conflict management, and time management skills
- Proficiency in SIEM Analysis
- Strong Troubleshooting experience
- Experience in Threat detection and Incident handling
- Experience with Microsoft Sentinel or Splunk Cloud, developing use cases and tuning
- Experience with Microsoft Cloud Security stack, (Defender for Endpoint, Defender for Cloud, Defender for Cloud Apps)
- Experience with Vulnerability management platforms
What’s in it for you?
Our competitive salary & package includes, an excellent contributory pension, 26 days holiday per year increasing to 30 with the length of service and a wider benefits scheme.
We’re proud of the positive ways of working we have adopted during the pandemic. We want to create a more flexible and dynamic environment so all our colleagues can thrive. For our office-based roles we’re moving to a hybrid approach where we’ll provide options around working from our offices, our operational sites and home dependent on role/team/individual. This will be discussed during the assessment process.
Thames Water is a unique, rewarding, and diverse place to work. If you join our team, you’ll enjoy fast-tracked career opportunities, flexible working arrangements, and unparalleled benefits. We’re also proud to be an equal opportunity employer, Stonewall Diversity Champion and Disability Confident Leader.
Click here to find out more about working at Thames Water.