SAP Utilities Functional Consultant
Travel to Clearwater Court, Reading and Swindon office, Hybrid working.
Who are we?
Thames Water is the UK’s largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes, keeping taps flowing and toilets flushing.
At Thames Water, every one of our actions, big and small, matters every day. Water is essential to life, so our business is always open.
In Team Digital, we’re planning for a future where the technology solutions we co-create and design enable us to achieve our goal to protect our greatest natural resource and allow our customers, communities, and the environment to thrive.
As an SAP Functional Consultant, you will bring expertise in process analysis, process and system design, systems development, configuration, testing, implementation, and training. You will support the SAP Product Teams in Retail and Group to guide delivery, ensure solutions and specifications meet our quality requirements, and ultimately deliver the technology roadmap to support digital transformation. In addition, you will work closely with the Business Stakeholders to limit the customisation only to those that are differentiating and adopt best practice processes in those that are not.
What you’ll be doing
- Provide specialist help during production incidents and triage
- Be hands on for configuration and testing
- Create and Manage delivery artefacts
- Work closely with the Business process owners to promote continuous process improvement and provide training and upskilling
- Responsible for coordinating with Product Owners and Business Process Owners to ensure alignment between processes and design
Your Skills
- Experience of full implementation SAP lifecycles; deploying, managing, and enhancing SAP systems
- Have worked previously in the Utility Sector and have experience with SAP IS-U
- Integration of the ISU module with other SAP modules and with external applications
- Understand business requirements, provide solutions, functional specifications and configure the system accordingly
- Ability to create and present workshop collateral for blueprinting, demonstrations, and training
- Specialist in Billing – Master Data, Rate Structures, Budget Billing, Payment & Instalment Plans, Exception Management, Invoice Management
- Knowledge of integration of Customer services with a CRM platform
- Configuration & Set Up of Business & Technical Master Data
As a team, our vision is to create an everyday digital experience for the people we serve - our customers - by putting them at the heart of everything we do. As part of our award-winning team you’ll help the business become an intelligent, connected organisation in order to deliver our digital transformation and turnaround... as part of the Digital team what role are they playing in making this happen.
What you should bring to the role
We want to bring together a team of brilliant tech minds with game changing ideas. We’re looking for people who will help us re-imagine the way we work and the way we get things done:
- A truly digital mindset. Open to collaboration. Open to risk. Open to new ways of doing things.
- Obsessed with data. Obsessed with excellence.
- People who think and behave differently to the way we do. People who don’t want to just be another cog in the machine.
What’s in it for you?
It’s an incredibly exciting time to join Team Digital, the best people to tell you why, are the people in our team. Take a look at the video below to find out what they think.
https://www.youtube.com/watch?v=wmELR_xmXhw&list=PL37gUk7p48rqLEm-KEkgKuyDpLYsW5LH9&index=12
We’re proud of the positive ways of working we’ve adopted during the pandemic, creating a more flexible and dynamic environment so all our colleagues can thrive. For our office-based roles we’re moving to a hybrid approach with various options across working from home, office and our sites.
Our competitive salary package includes an excellent contributory pension, 26 days holiday per year increasing to 30 with length of service and a wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.
Thames Water is a dynamic, rewarding and diverse place to work, with opportunities around every corner. If you join our team, you’ll enjoy a fulfilling career, flexible working arrangements and a wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.
We’re also proud to embrace and promote diversity and believe that creating a workforce that reflects the communities we serve will help us to thrive. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.
Find out more about working at Thames Water
We deliver life's essential service so our customers, communities and the environment can thrive. This means, when a crisis happens, we all rally round to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an Ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and a earn bit of extra money along the way.
Disclaimer: due to the high volume of applications we receive, we may close a vacancy earlier than the advertised date. This is so we can manage all the applications properly and give candidates a positive experience. Once closed, we can’t consider any further applications, so please submit your application as soon as possible to avoid disappointment.