We are looking for an Operational Compliance & Business Support to join Thames Water permanently.
You will be providing excellent administrative support to Performance Managers to enable them to meet their operational and commercial objectives, with a key focus on training and safety compliance, as well as monitoring orders to create a better view and handle of spending throughout the region.
- 36 hours per week
- Hybrid- Godalming GU7 2AB
What you will be doing as an Operational Compliance & Business Support?
- Update, amend and maintain key databases and documents with great accuracy.
- Track, log & monitor training expiry dates and securely store training certification.
- Support the setup of New Starters, engaging with Suppliers and all relevant Thames departments.
- Extract data from online Thames systems, including but not limited to Power BI, TSR and Learning on Tap, using them to create informative distributions and maintain accurate records.
- Proactively raise risks and gaps in information provided by Supplier Teams and within DL Training.
- Support Zero Compromise approach to Safety-related training and activities including speeding.
- Attend Safety-focused meetings with the Thames team and Suppliers, producing informative PowerPoint slides to drive discussion and focus.
- Collate records around Safety Briefings.
- Monitor and support team to address actions, hazards, inspections and safety observations promptly.
- Ensure all records are stored accurately and securely in SharePoint.
- Create and distribute ID cards.
- Assist with facilities issues at the site base if required for the day (e.g. deliveries and visitors)
- Raise and track jobs for EMCOR.
- Support the management of site meeting rooms.
- Maintain a filing system following the raising, receipting and logging of all orders using SAP for the Team, including PPE.
- Monitor and challenge spending.
- Work closely with the financial department to ensure spending is accurately represented.
What should you bring to the role?
- Be fully competent at using IT systems and Office software to analyse and manipulate data. (especially Excel)
- Have a strong understanding of safety-critical roles and training required within the operational area of the water industry.
- Possess an excellent eye for detail and ability to consistently produce work of a high standard.
- Be a tenacious, organised, adaptable and resilient individual with the ability to work with confidence in a challenging and reactive environment.
- Be comfortable liaising in a friendly, constructive and professional manner with both internal Thames Water departments as well as Stakeholders.
- Be driven by Thames Values and consistently be looking for ways to improve and drive our Safety Compliance standards as part of a Team.
- Driving Licence- you must be willing and able to travel to all Thames Valley depots on occasion, as necessary.
What’s in it for you?
- Offering a salary of up to £32,000 per annum depending on skills and experience.
- 24 days holiday per year increasing to 28 with the length of service.
- Benefits on Tap, access to discounts, cashback and instant vouchers.
- Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.
- Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay!
- Ongoing performance development reviews to help you be your best and identify growth opportunities.
- Access to lots of benefits to help you take care of your and your family’s health and well-being, and your finances – from annual health MOTs and access to physiotherapy and counselling to Cycle to Work schemes, shopping vouchers and life assurance.
Find out more about our benefits and perks
Who are we?
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.
Learn more about our purpose and values
Working at Thames Water
Thames Water is a unique, rewarding and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.
Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.
So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.
The real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.
Our overarching aim is to ensure that Thames Water is a great, diverse and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. We aim to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support you.
When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.
Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.