Thames Water has embarked on an exciting Turnaround Plan to deliver life’s essential service for years to come and to the millions of people who rely on us every day, the environment and our community. A key pillar of the turnaround plan is to live within our means. Therefore, we require skilled strategic procurement individuals with strong commercial acumen to make a real difference in these challenging times.

As a Category Manager- Digital, you should be a commercial expert for your lead category. You should be able to utilise this market expertise to develop and deliver strategies, ensuring that Thames is market-leading in their commercial arrangements.

This role will support digital to deliver against its TAP initiatives as well as lead on cost reduction initiatives.  The role holder will get exposure to the Digital Senior leadership team and a varied role. It is a great opportunity for somebody to develop digital commercial skills.

What you’ll be doing as a Category Manager- Digital

  • Creating and delivering end-to-end strategic category management.
  • Providing extensive category knowledge and market insight, including identifying/managing category-level risk.
  • Responsible for managing a portfolio of suppliers to ensure contracted expectations continue to be improved throughout the contract life cycle and to support these suppliers in delivering added value to Thames Water.
  • Lead and evaluate competitive tenders and proposals for the supply of goods and services.
  • Ensure timely and accurate reporting on projects using available reporting tools.

Base Location: Reading - Hybrid.

Working Pattern or Hours: 36 Hours per week

What you should bring to the role:

To thrive in this role, the essential criteria you’ll need are:

  • Experience in end-to-end strategic digital category management.
  • Ability to influence, engage and inspire internal and external stakeholders to drive meaningful change.
  • Ability to challenge industry norms and proactively seek out opportunities to deliver sustained improvements in performance.
  • Capable of leading complex supplier negotiations up to £100m in value.
  • Some understanding and experience of operating in complex supply chain environments.
  • Skilled in prioritisation and managing risk and complexity effectively.

What’s in it for you? 

An opportunity to join a company that offers its employees a rewarding career path, allowing individuals to reach their full potential.

  • Competitive salary
  • Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (Plus bank holidays)
  • Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
  • Performance-related pay plan directly linked to company performance measures and targets
  • Personal Medical Assessments – Open to all once a year.
  • Access to lots of benefits to help you take care of your and your family’s health and well-being, and your finances – from annual health MOTs and access to physiotherapy and counselling to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

 Learn more about our purpose and values

 Working at Thames Water

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.