At Thames Water, we deliver life’s essential service, so our customers, communities, and the environment can thrive. Every day, we supply clean, safe drinking water to over 10 million customers and treat the wastewater of 16 million more.

Are you passionate about developing people, driving high-quality learning experiences, and ensuring technical and safety excellence? Thames Water is seeking a Technical Training Consultant to support the design, delivery, and continual improvement of our Operational Technical and Health & Safety training.

What you’ll be doing as a Technical Training Consultant

In this role, you’ll play a key part in ensuring our employees and contractors have the knowledge, skills and competencies to work safely, effectively, and in line with internal standards and external regulations.

  • Deliver high-quality Operational, Technical and Health & Safety training with consistent standards and strong learner engagement.
  • Promote strong learner engagement through effective facilitation techniques.
  • Use digital systems to record learner competence and explore new, effective delivery methods.
  • Review, update and maintain existing training content in line with changes to processes, legislation or equipment to keep training current.
  • Explore alternative delivery mediums and collaborate with Design Studio, H&S, Operations and L&D teams to enhance learning experiences.
  • Maintain active proficiency in MS Office, SharePoint, Viva Engage and other communication tools.
  • Work closely with stakeholders to understand needs, gather feedback, and support competency development as a subject matter expert.
  • Visit operational sites to see training applied in practice, identifying opportunities for improvement.

Base location: Hybrid - Wraysbury, Staines - TW19 5NR

Working hours: 36 hours, Monday to Friday

What you should bring to the role

  • Experience delivering training, with a minimum Level 3 training qualification or equivalent technical experience.
  • A genuine passion for sharing knowledge and supporting learner development.
  • Strong communication, engagement, and relationship-building skills.
  • A proactive mindset with a commitment to continuous improvement.
  • IOSH/NEBOSH qualifications (desirable).
  • Comfortable travelling across the Thames Water region.
  • Full driving licence is required.

What’s in it for you?

  • Competitive salary from £52,598 per annum, depending on experience.
  • Annual Leave: 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays)
  • Performance-related pay plan directly linked to both company and individual performance measures and targets.
  • Generous Pension Scheme through AON.
  • Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know. We’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.