We are seeking a full-time permanent Process Controller (Water) to join our Guildford and South- West Surrey area operations team. This is an exciting opportunity to join a dedicated team of professionals committed to delivering the production of millions of litres of water for customers across South West Surrey every day.

Location: Shalford – Guildford – GU4 8BW, however you will cover the whole Guildford area and drive between 40 different sites

Hours: Monday – Friday, 38 hours per week, 7.30am – 15:36pm, plus a standby rota

What you will be doing as a Process Controller (Water)

  • Following the appropriate training, you’ll learn how to operate and optimise all processes and equipment onsite to ensure water quality, compliance, safety and operational efficiency.
  • Respond to reactive work to maintain operational output.
  • Complete scheduled planned work on plant and equipment in compliance with company standards and procedures.
  • Taking responsibility for your own Health and Safety, as well as for others on site by promoting a safe working environment.
  • Liaising with internal and external stakeholders for the completion of large-scale planned work on-site.
  • Support with the training of apprentices when required.

The essential criteria to help you succeed in this role are:

  • A full UK driving license is required as you will be travelling to different sites, you will be provided with a company van.
  • Health & Safety Knowledge and experience.
  • Confidence making decisions about our sites under pressure.
  • Ability to demonstrate logical thinking and attention to detail.
  • Ability to work autonomously and part of a team.
  • Excellent communication and rapport building skills to establish strong relationships with stakeholders quickly.

The desirable criteria to help you succeed in the role are:

  • Management of Water Production qualification (or equivalent), or water industry experience.
  • Strong physical fitness as you may have to work in confined spaces and work at height following completion of appropriate training.
  • Process Control Experience.

What’s in it for you?

  • Offering a salary of up to £33,000 per annum depending on skills and experience.
  • Annual Leave – 24 days holiday per year, increasing to 28 days.
  • Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.
  • Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay!
  • Access to lots of benefits to help you take care of yourself and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks (Please note different T&Cs apply if on secondment)

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.