ServiceNow Developer

This vacancy is now closed

Digital, Strategy & Transformation
Clearwater Court - Reading
Contract type
36 hours per week
Up to £75,000 depending on skills and experience
Closing date
Job description

About the role:

Are a you a forward thinking ServiceNow Developer looking for something other than another ITSM implementation?

Do you want to work on a cutting edge ITOM programme and play a major role in the implementation of a full ITOM enterprise suite within ServiceNow, AppDynamics, Solarwinds and other fringe technology?

Here at Thames Water, major investments have been made to utilise ServiceNow as its core platform so we are looking for someone who is eager to commit and grow with the business.

Skills and experience:

To be considered you MUST have a minimum of three years of ServiceNow development experience.

Experience in any of the following ServiceNow modules will be highly favourable:

  • Discovery
  • Service Mapping
  • Event Management
  • Cloud Management
  • ITSM
  • Notify
  • Performance Analytics
  • AppDynamics implementation experience

Thames Water have an allocated training budget, so candidates who present as enthusiastic, willing to develop professionally and who are prepared to commit to the Thames Water journey will also be highly considered.

What’s in it for you:

Over the next two years Thames Water has an ambitious development pipeline aimed at delivering best in class toolkits (such as ServiceNow ITOM Enterprise and AppDynamics) to create a wide-reaching Command Centre focused on automation and orchestration to drive preventative actions rather than reactive ones.

The Command Centre will feature dynamic layered dashboards and reports that will allow its staff to spot and deal with potential issues before they happen, as well as provide the capability to manage on going outages with more efficiency using machine learning and AI.

Our competitive salary and package include a competitive bonus, car allowance, private healthcare, an excellent contributory pension, 26 days holiday. There is also a wider benefits scheme which includes an annual pay review, season ticket loans and loyalty awards for continuous service plus discounts at a wide range of retailers via Benefits on Taps.

We’re proud to be here for our local community, offering all of our teams two days paid volunteer leave a year, as well as proudly supporting a lot of local events and charities. 

Click here to view our full list of Rewards and Benefits

About us:

Thames Water is the UK’s largest water and wastewater company. We make a daily difference to millions of customers by supplying 2.7 billion litres of world-class water to around 10 million homes.  

As our world changes, the need to take care of our most precious resource is greater than ever, both locally and globally. That’s why, at Thames Water, every one of our actions, big and small, matters every day. Water is essential to daily life, and that means our business is always open. We’re passionate about providing world-class tap water, now and for the future.

We’re also turning poo into power, self-generating 20% of the energy we use and, in turn, doing our bit for the planet. We’re reducing plastic waste by celebrating our tap water and rolling out an ambitious water fountain project. We’re using our voice to lobby for change and partnering with WaterAid to provide clean water to the world’s poorest communities.

Together, we’re building a better future for our customers, our region and our planet.

Thames Water is a unique, rewarding and diverse place to work. If you join our team, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and unparalleled benefits. We’re also proud to be an equal opportunity employer, Stonewall Diversity Champion and Disability Confident Leader, welcoming individuals from all walks of life and leading the way with an award-winning mental health and wellbeing strategy.

Armed Forces Covenant - Equality Commitment image

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