About the role:
This is an exciting and varied customer facing role where day to day you will be resolving customer network challenges with minimal disruption to customer supply. You will be meeting and helping different people every day, working on a variety of projects ensuring that the best service is given to our customers. As the role involves driving daily, the successful applicant must hold a full UK driving licence and be happy to drive between jobs. Due to the nature of the role the successful applicant must reside in the EN networks area,
This role will involve:
- Working with contractors to do planned and unplanned work and investigating clean water networks to resolve poor performance including high or low pressure, leakage, metering queries and loss of supply.
- You will also help control burst mains ensuring isolation to facilitate planned work, emergency repairs and maintenance
To be successful you will have the following skills and experience:
- Excellent customer service experience
- A can do and positive attitude
- Self-motivated
- Great at completing tasks to the best of your ability
- Working independently where needed
- Excellent time management
- Solutions focussed attitude
- Basic knowledge of domestic plumbing or water mains and leakage would be advantageous but not essential as full training is provided
- Full UK Driving Licence
What’s in it for you:
Working both indoors and outside, with no one day being the same provides a very interesting working environment. You will be presented with unique challenges whether it’s using your expertise to diagnose a fault or working with your teammate to remove large objects to prevent plant damage.
This role boasts about its great, closely-knit team so you will never be short of support. You will gain experience on a wide range of plant and equipment some of which are innovative investments providing exciting new experiences.
You will also receive competitive benefits as well as full training will be given for health and safety, technical and processes related to the plant.
Our competitive salary package includes an excellent contributory pension, 24 days holiday per year increasing to 28 with length of service and a wider benefits scheme. This includes an annual pay review, season ticket loans, voucher scheme giving you money off in major retail outlets, loyalty awards for continuous service plus much more, including our refer-a-friend bonus, where you can receive up to £1,000 for helping someone get a permanent position within the company.
We’re also proud to be here for our local community, offering all of our teams two days paid volunteer leave a year, as well as proudly supporting a lot of local events and charities.
Click here to view our full list of Rewards and Benefits
About us:
Thames Water is the UK’s largest water and wastewater company. We make a daily difference to millions of customers by supplying 2.7 billion litres of world-class water to around 10 million homes.
As our world changes, the need to take care of our most precious resource is greater than ever, both locally and globally. That’s why, at Thames Water, every one of our actions, big and small, matters every day. Water is essential to daily life, and that means our business is always open. We’re passionate about providing world-class tap water, now and for the future.
We’re also turning waste into power, self-generating 20% of the energy we use and, in turn, doing our bit for the planet. We’re reducing plastic waste by celebrating our tap water and rolling out an ambitious water fountain project. We’re using our voice to lobby for change and partnering with WaterAid to provide clean water to the world’s poorest communities.
Together, we’re building a better future for our customers, our region and our planet.
Thames Water is a unique, rewarding and diverse place to work. If you join our team, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and unparalleled benefits. We’re also proud to be an equal opportunity employer, Stonewall Diversity Champion and Disability Confident Leader, welcoming individuals from all walks of life and leading the way with an award-winning mental health and wellbeing strategy.