Supply Chain Administrator


This vacancy is now closed


About this role:

This is an exciting new role to support the delivery and development of the Supply Chain Inventory team and assist the team with their daily tasks.

You will have full responsibility of our supply chain email inbox and you will also support the Operations admin with queries, helping to ensure we deliver a great experience for everyone. 

Key Accountabilities:

  • Provide support to the Supply Chain Inventory team on daily tasks.
  • Support expediting of supplier purchase orders to ensure timely delivery of spares
  • Monitor and manage supply chain email inbox to ensure timely action and resolution to ensure high levels of customer satisfaction
  • Create and maintain system master data
  • Generic admin and data input duties
  • Liaise with Operations Admin to provide insight into daily deliveries
  • Support team with regular reporting requirements
  • Processing of orders through SAP
  • Ensuring all supplier arrears have an up-to-date ETA
  • Liaising with Operations Inbound Problem resolution, working with suppliers to prevent a recurrence
  • Request order pull forwards where there is a predicted stock out before the next planned delivery
  • Manage customer queries and complaints relating to spares job orders/requirements
  • Create and maintain material master data to ensure smooth supply chain operation
  • Housekeeping of master data 

Key skills and experience:

  • Excellent verbal, written and presentation skills
  • Passionate about understanding customers and their needs
  • SAP knowledge (not essential)
  • Ability to work under pressure and to tight deadlines
  • Excellent project and time management skills
  • Exceptional attention to detail
  • Familiar with MS Office (Word, Excel and PowerPoint)
  • Organization and Time Management

What’s in it for you?

Our competitive salary package includes an excellent contributory pension, 24 days holiday per year increasing to 28 with the length of service and a wider benefits scheme. This includes an annual pay review, season ticket loans, voucher scheme giving you money off in major retail outlets, loyalty awards for continuous service plus much more, including our referral scheme, where you can receive £750 for helping someone get a permanent position within the company.

We’re also proud to be here for our local community, offering everyone two days paid volunteer leave a year, as well as proudly supporting a lot of local events and charities. 

Click here to find out more about working at Thames Water

About us:

Thames Water is the UK’s largest water and wastewater company. We make a daily difference to millions of customers by supplying 2.7 billion litres of world-class water to around 10 million homes. 

As our world changes, the need to take care of our most precious resource is greater than ever, both locally and globally. That’s why, at Thames Water, every one of our actions, big and small, matters every day. Water is essential to daily life, and that means our business is always open. We’re passionate about providing world-class tap water, now and for the future.

We’re also turning waste into power, self-generating 20% of the energy we use and, in turn, doing our bit for the planet. We’re reducing plastic waste by celebrating our tap water and rolling out an ambitious water fountain project. We’re using our voice to lobby for change and partnering with WaterAid to provide clean water to the world’s poorest communities.

Together, we’re building a better future for our customers, our region and our planet.

Thames Water is a unique, rewarding and diverse place to work. If you join our team, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and unparalleled benefits. We’re also proud to be an equal opportunity employer, Stonewall Diversity Champion and Disability Confident Leader, welcoming individuals from all walks of life and leading the way with award-winning mental health and well-being strategy.

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