Network Engineer

Field Based

This vacancy is now closed


About the role:

We currently have an exciting opportunity for a Network Engineer to out of our Beckton STW Depo.

As the successful candidate your role will be Supporting our customers and protecting the environment. You will be overseeing our contractors and ensuring they are working safely and efficiently. Working alongside them to resolve defects on our sewer network.

This role provides an interesting working environment as no one day or one job is the same. You will be required to liaise with the environment agency, councils and customers. This role will suit someone who is self-motivated, strong interpersonal skills and enjoys the responsibility of making quick accurate assessments and decisions whilst on site. You will form part of an extremely supportive and trusting team.

This will be a Field Based role, but you will report into Beckton STW.

Key Accountabilities:

  • The day-to-day operation of the waste network including resolution of sewer collapses, blockages, flooding to customers’ homes and pollution to watercourses.
  • Taking personal ownership of customer issues i.e. responding to queries, complaints and resolving issues.
  • Ensuring compliance with all relevant regulations and standards during repairs.
  • Acting as local network expert providing information for risk assessments and sharing information regarding network risks and other health and safety issues.
  • Attending meetings with customers, councils and the Environment Agency to discuss how best our business can support them.
  • Providing critical on-site information to support the wider Operations team.
  • Supervising contractors to ensure that they are working safely and adhering to company policies & procedures.

 To be successful you will have the following skills and experience: 

What is important to us is finding someone with the right personality and values for our team. We are looking for someone with enthusiasm and a willingness to learn.  As you will be spending your time dealing with customers and contractors, you need to have excellent communication and interpersonal skills.  There is a need to be self-motivated with a passion for problem solving and making a difference.

  • Basic IT skills are preferable but not essential.
  • Clean manual driving licence.

What’s in it for you:

Our competitive salary package includes an excellent contributory pension, 24 days holiday per year increasing to 28 with length of service and a wider benefits scheme. This includes an annual pay review, season ticket loans, voucher scheme giving you money off in major retail outlets, loyalty awards for continuous service plus much more, including our including our referral scheme, where you can receive £750 for helping someone get a permanent position within the company.   

We’re also proud to be here for our local community, offering everyone two days paid volunteer leave a year, as well as proudly supporting a lot of local events and charities.   

Click here to find out more about working at Thames Water  

About us:

Thames Water is the UK’s largest water and wastewater company. We make a daily difference to millions of customers by supplying 2.7 billion litres of world-class water to around 10 million homes.     

As our world changes, the need to take care of our most precious resource is greater than ever, both locally and globally. That’s why, at Thames Water, every one of our actions, big and small, matters every day. Water is essential to daily life, and that means our business is always open. We’re passionate about providing world-class tap water, now and for the future.   

We’re also turning waste into power, self-generating 20% of the energy we use and, in turn, doing our bit for the planet. We’re reducing plastic waste by celebrating our tap water and rolling out an ambitious water fountain project. We’re using our voice to lobby for change and partnering with WaterAid to provide clean water to the world’s poorest communities.   

Together, we’re building a better future for our customers, our region and our planet.   

Thames Water is a unique, rewarding and diverse place to work. If you join our team, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and unparalleled benefits. We’re also proud to be an equal opportunity employer, Stonewall Diversity Champion and Disability Confident Leader, welcoming individuals from all walks of life and leading the way with award-winning mental health and well-being strategy. 


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