About the role:
We are currently seeking a dynamic individual to oversee the management of our facilities contracts & services to assure performance, business continuity, engagement, and health & safety is maintained.
Supporting the Estates and Facilities Manager, you will ensure our corporate offices receive safe, secure, and sustainable support to provide a great place to work. You will also ensure the workplace environment is efficient, effective and meets the needs of the business.
Key Accountabilities:
This role will require you to facilities manage the day to day operational delivery of corporate facility services, estates maintenance, compliance, and other property change projects. You will be part of a team delivering a step-change in the perception of facility services and will have the drive to deliver customer satisfaction.
You will take direct responsibility and accountability for managing stakeholders and suppliers, ensuring that there is continuous improvement in standards of safety, quality, time and cost.
You will be the trusted advisor for all matters relating to our estates & facilities at each property as well as championing change and new ways of working across your sites.
You will be the primary interface between your customers (building occupants) and the suppliers.
You will ensure that the suppliers deliver to their highest standards in safety and services, fulfilling all contractual obligations and are perceived by the stakeholders as always acting in our best interest.
To be successful you will have the following skills and experience:
- Are you working towards an IWFM (was BIFM) qualification (or equivalent)?
- Have you worked across multiple locations in a corporate environment?
- Experience managing facilities in a corporate environment
- Managing and reporting of operational P&L
- Thorough understanding of Statutory Compliance and H&S in the built environment
- Minor project works
With an emphasis on customer service, you will have great communications, negotiation & influencing skills and experience of managing stakeholders to develop a collaborative relationship with suppliers.
We are seeking an enthusiastic individual who will breathe life into the role and be able to work under pressure in a reactive environment.
Experience in managing the delivery of hard and soft facilities services is a must.
We are seeking those with demonstrable knowledge of building compliance requirements within a corporate real estate setting; and experience of managing corporate facilities and monitoring and maintaining compliance.
A Certificate in IOSH, NEBOSH and an in-depth understanding of Statutory Compliance would be advantageous but not essential, as well as IWFM (was BIFM) Level 4 qualification or equivalent and ONC/HNC or equivalent qualification in Electrical, Mechanical or Building Services discipline.
This operational role will involve travel to our other sites; therefore a full UK driving license is essential.
What’s in it for you:
Are you a passionate and highly energised, commercially-minded individual seeking a new challenge? We’re looking for inspiring people, like you, to join our industry-leading Commercial team and be at the forefront of change across our business.
This is an interesting role, providing you with the opportunity to work on complex contracts spanning across multiple sites. The travel involved and the people you engage with means no one day is the same.
Our competitive salary package includes an excellent contributory pension, 26 days holiday per year increasing to 30 with the length of service and a wider benefits scheme. This includes an annual pay review, season ticket loans, voucher scheme giving you money off in major retail outlets, loyalty awards for continuous service plus much more, including our referral scheme, where you can receive £750 for helping someone get a permanent position within the company.
We’re also proud to be here for our local community, offering everyone two days paid volunteer to leave a year, as well as proudly supporting a lot of local events and charities.
Click here to find out more about working at Thames Water
About us:
Thames Water is the UK’s largest water and wastewater company. We make a daily difference to millions of customers by supplying 2.7 billion litres of world-class water to around 10 million homes.
As our world changes, the need to take care of our most precious resource is greater than ever, both locally and globally. That’s why, at Thames Water, every one of our actions, big and small, matters every day. Water is essential to daily life, and that means our business is always open. We’re passionate about providing world-class tap water, now and for the future.
We’re also turning waste into power, self-generating 20% of the energy we use and, in turn, doing our bit for the planet. We’re reducing plastic waste by celebrating our tap water and rolling out an ambitious water fountain project. We’re using our voice to lobby for change and partnering with WaterAid to provide clean water to the world’s poorest communities.
Together, we’re building a better future for our customers, our region and our planet.
Thames Water is a unique, rewarding and diverse place to work. If you join our team, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and unparalleled benefits. We’re also proud to be an equal opportunity employer, Stonewall Diversity Champion and Disability Confident Leader, welcoming individuals from all walks of life and leading the way with award-winning mental health and well-being strategy.