About the role:
As the Water Regulations Inspector, you are responsible for the quality of water in your area. This is a field-based role, carrying out water regulations inspections in accordance with the Water Supply (Water Fittings) Regulations 1999 and the Water Industry Act 1991.
The role is technically involved, requiring the inspection of water systems in all types of properties connected directly or indirectly to the water supply, specifically activities that pose a greater risk to the water supply.
This role involves carrying out planned inspections of customers plumbing systems and activities including the following:
- Water Quality failure inspections
- Existing site inspections and new build inspections
- Water efficiency
- Approved Plumber audits
- RPZ audits
- Ad-hoc inspections
As a result of the inspection, several rectifications may be required by the customer to make the system compliant in accordance with the regulations and therefore excellent customer interaction skills are a must for this role. The inspector role is not just technical, it requires interaction with internal and external stakeholders and therefore the individual must be confident and possess the drive to live the visions and values of the business.
To be successful you will have the following skills and experience:
- Previous plumbing experience and a relevant qualification would be an advantage for this role
- Ability to compile detailed reports by hand and using IT systems
- Computer literate
- Strong organisational skills and attention to detail are required
- Confident in dealing with challenging customers and a proven track record in customer service delivery
- Previous experience of carrying out inspections and audits as required for the role
- Due to the nature of the position, a full driving licence is essential for this role
What’s in it for you?
This role offers plenty of autonomy and scope and will enable you to utilise your organisational and customer service skills as well as exercising your knowledge of the industry and its regulations. You will need to be informative to customers and be able to offer assistance and guidance where needed and ensure we are working within the latest ‘Water Regulations’.
Our competitive salary package includes an excellent contributory pension, 24 days holiday per year increasing to 28 with the length of service and a wider benefits scheme. This includes an annual pay review, season ticket loans, voucher scheme giving you money off in major retail outlets, loyalty awards for continuous service plus much more, including our referral scheme, where you can receive £750 for helping someone get a permanent position within the company.
We’re also proud to be here for our local community, offering everyone two days paid volunteer to leave for a year, as well as proudly supporting a lot of local events and charities.
Click here to find out more about working at Thames Water
About us:
Thames Water is the largest water and waste-water services company in the UK. We provide the essential service at the heart of daily life, health and enjoyment to 15 million customers across London and the Thames Valley and we are going through a period of exciting change. On a typical day, we supply 2.6 billion litres of top quality drinking water and our 350 sewage treatment works treat more than 4.2bn litres of waste-water. Our 85,000 miles of water mains and sewers would wrap around the world three-and-a-half times.
We are focusing like never before on delivering brilliant services and providing our customers with a great experience. We are in the process of transforming our business in order to achieve this. To help us succeed, we need a range of new skills and capabilities and will be recruiting for these in the coming months. We are on the lookout for talented people across our entire regions who are interested in helping us to become the best water and waste-water company in the UK.
Thames Water is an equal opportunity, Disability Confident, and Stonewall diversity champion employer, welcoming applications from all walks of life to join our diverse team. We’re also leading the way with our award-winning mental health and wellbeing strategy.