About the role:
Based within the London Hydraulic Modelling Team, the Modelling Programme Lead will have oversight of both the London and Thames Valley modelling programme work streams. Working directly with the regional managers and modelling leads, you will ensure the workload is balanced and support the quadrant/regional leads with resourcing and prioritisation.
In this role, you will be working alongside a team of modellers and engineers reporting directly into the Water Modelling Manager. Providing support to regional managers with stakeholder management against deliverables, you will report against SLA’s and agreed delivery targets. You will be in a unique position to identifying risks to delivery and you will work with quadrant/regional Leads to develop and implement recovery plans as applicable.
A key part of the role will be to raise shopping carts if external support is required from our supply chain to meet deadlines or to deliver particularly technical analysis. You will undertake simple financial analysis to aid with both monthly and annual reporting.
Travel between Reading and Hampton to attend meetings will be required.
Key areas of responsibility include:
- Handling multiple work streams which require the services of the hydraulic modelling team
- Management of the programme, Service Level Agreements, funding, and reporting
- Delivering excellent customer service, both internally and externally
- Ensuring the customer journey is maintained from initial request to delivery of the final reporting
- Engagement with multiple stakeholders; including operations, strategic control, developer services, and the wider asset management team
To be successful, you will have the following skills and experience:
- Exceptional organisation skills
- Understanding of water networks and the water industry is desirable
- Confident with managing multiple minor programmes of work, using standard tools like Excel and SharePoint
- Ability to engage with people at all levels across the business
- Experience of purchase orders and SAP would be advantageous
- Due to the nature of this role, you will be required to have a valid full driving licence
What’s in it for you?
This is an exciting time to join the business as we look to build our intelligent client model, insourcing much of the hydraulic modelling programme and building the wider Modelling Centre of Excellence. In this role, you will be working alongside a team of modellers and engineers reporting directly into the Water Modelling Manager.
Our competitive salary package includes an excellent contributory pension, 26 days holiday per year increasing to 30 with length of service and a wider benefits scheme. This includes an annual pay review, season ticket loans, voucher scheme giving you money off in major retail outlets, loyalty awards for continuous service plus much more, including our referral scheme, where you can receive £750 for helping someone get a permanent position within the company. The role will be based at either Hampton Coal Wharf in Middlesex or Clearwater Court, Reading.
We’re also proud to be here for our local community, offering everyone two days paid volunteer leave a year, as well as proudly supporting a lot of local events and charities.
Click here to find out more about working at Thames Water
About us:
Thames Water is the UK’s largest water and wastewater company. We make a daily difference to millions of customers by supplying 2.7 billion litres of world-class water to around 10 million homes.
As our world changes, the need to take care of our most precious resource is greater than ever, both locally and globally. That’s why, at Thames Water, every one of our actions, big and small, matters every day. Water is essential to daily life, and that means our business is always open. We’re passionate about providing world-class tap water, now and for the future.
We’re also turning waste into power, self-generating 20% of the energy we use and, in turn, doing our bit for the planet. We’re reducing plastic waste by celebrating our tap water and rolling out an ambitious water fountain project. We’re using our voice to lobby for change and partnering with WaterAid to provide clean water to the world’s poorest communities.
Together, we’re building a better future for our customers, our region and our planet.
Thames Water is a unique, rewarding and diverse place to work. If you join our team, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and unparalleled benefits. We’re also proud to be an equal opportunity employer, Stonewall Diversity Champion and Disability Confident Leader, welcoming individuals from all walks of life and leading the way with award-winning mental health and well-being strategy.