About the role:
This is a crucial role within the Water Waste Networks Lead team, where you will be accountable for waste system operation services, pollution management and proactive control services. You will be accountable for the waste system operation strategy, in a year, in AMP and to support development in future AMPs.
Within this role, you will be accountable for delivering a proactive event strategy for the waste business, including adverse weather preparation and be required to provide support and challenge to ensure delivery of the desired outcomes.
Key Accountabilities:
- Manage a multifunctional team which is split across a range of shift and contract types and promote a continuous improvement culture within the direct and wider team to support a sharing and learning environment.
- Maintain a team function that successfully allows for cross-skilling, succession planning and competency planning.
- Provide clear governance for waste permitting activities and work closely with onsite teams to ensure a safe working environment.
- Ensure that business processes and best operating practices are in place for System Optimisation. You will track and monitor the compliance with business standards.
- Ensure that we capture lessons learned after major events and consistently seek procedural improvements to reduce events and impacts in the future.
- Develop effective business resilience, security strategies and policies across the department.
- Provide an optimal service to our customers by adhering to business SLAs.
- Promote the system operations team within the customer base (including waste network, waste treatment and wider business), building relationships and links between teams.
To be successful you will have the following skills and experience:
- You will possess excellent leadership experience, understanding how to engage a team and bring a strategy to life.
- Demonstrable ability to positively influence and work collaboratively with all levels of an organisation to achieve improved business outcomes.
- Ability to deliver against stretching and timely operational targets
- A broad understanding of the Utility industry, business, regulatory framework and the market.
- A strategic thinker with sound judgement and an excellent decision-making track record.
What’s in it for you:
Our competitive salary package includes an excellent contributory pension, 26 days holiday per year increasing to 30 with the length of service and a wider benefits scheme. This includes an annual pay review, season ticket loans, voucher scheme giving you money off in major retail outlets, loyalty awards for continuous service plus much more, including our referral scheme, where you can receive £750 for helping someone get a permanent position within the company.
We’re also proud to be here for our local community, offering everyone two days paid volunteer to leave a year, as well as proudly supporting a lot of local events and charities.
Click here to find out more about working at Thames Water
About us:
Thames Water is the UK’s largest water and wastewater company. We make a daily difference to millions of customers by supplying 2.7 billion litres of world-class water to around 10 million homes.
As our world changes, the need to take care of our most precious resource is greater than ever, both locally and globally. That’s why, at Thames Water, every one of our actions, big and small, matters every day. Water is essential to daily life, and that means our business is always open. We’re passionate about providing world-class tap water, now and for the future.
We’re also turning waste into power, self-generating 20% of the energy we use and, in turn, doing our bit for the planet. We’re reducing plastic waste by celebrating our tap water and rolling out an ambitious water fountain project. We’re using our voice to lobby for change and partnering with WaterAid to provide clean water to the world’s poorest communities.
Together, we’re building a better future for our customers, our region and our planet.
Thames Water is a unique, rewarding and diverse place to work. If you join our team, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and unparalleled benefits. We’re also proud to be an equal opportunity employer, Stonewall Diversity Champion and Disability Confident Leader, welcoming individuals from all walks of life and leading the way with an award-winning mental health and wellbeing strategy.