This vacancy is now closed


About the role:

We are currently recruiting for an experienced Technical Coordinator. This is an exciting, predominately field-based role within Waste Treatment.

As the Technical Co-ordinator, you will be responsible for the management of the pre-requisites (materials, permits, resources, and services) for all complex jobs for planned and reactive work across maintenance and operations. This role will involve day to day contractor liaison and management, input into future planning and solutions, and provide technical support to the wider team.

This role is vital to the effective performance of our Critical National Infrastructure. You will undertake important work to repair and enhance assets on our Sewage treatment works in Edmonton, ensuring our customers receive a reliable and high-quality service. This varies from relatively simple jobs to replace ‘like for like’ valves/pumps/control systems to complex work where stations need to be upgraded or flow management needs to be in place to enable the job. A significant amount of the work undertaken will directly link to customer contacts, giving you the opportunity to make a big impact on the lives of the people we serve. You will join a team containing both recent starters with fresh ideas and individuals who have been maintaining our assets for many years and are more than willing to share their experience.

Key Accountabilities:

  • Immersing yourself in often unseen and unique infrastructure that serves millions of people
  • Investigating and reviewing the performance of our Sewage Treatment works
  • Responding to asset failures and coordinating resource to return them to service
  • Liaising with our contractors and suppliers to deliver solutions to problems on our sites
  • Managing complex work and investigations
  • Using your experience and technical expertise to directly improve the lives of our customers
  • Understanding and engaging with a variety of equipment including but not limited to pumps, valves, pipework, lifting equipment, ultrasonic level sensors, flowmeters, control panels, and LV electrical equipment
  • Providing technical advice and expertise to field staff and 3rd parties. This will include providing detailed instruction and monitoring progress

As the successful candidate, you will work in an area alongside a Field Operations Manager as well as a team of technicians with a wide variety of skillsets ranging from unskilled through to mechanical, electrical, and ICA. You will work with support teams to deliver projects and maintain equipment:

  • Waste Control Centre – Monitor our telemetry
  • Planning and Scheduling – Plan and deliver work to technicians
  • Maintenance Projects – Deliver higher value capital works
  • SCADA Support – Technical expertise for our telemetry systems
  • Purchasing and Contract Management – Supplier management
  • Liaising with customers and customer representatives including council and local government officials.
  • Responding promptly and effectively to operational events

System and Process

  • Raising and receipting work orders through SAP
  • Using our APS risk system to highlight and investigate areas of risk and opportunity within our infrastructure
  • Use of SCADA telemetry to investigate site operation and ensure a prompt and effective response in event situations
  • Reviewing reports for statutory inspections and raising relevant follow on work (i.e. chemical tank inspections and remedial actions

To be successful you will have the following skills and experience: 

  • Qualified to at least NVQ level, ideally specialised in the area of mechanical or electrical engineering. Ideally, you will have experience of technical job design and/or prerequisite management within an infrastructure-related environment
  • You will have extensive experience in a process related or utility industry together with a sound working knowledge of the safe systems of work required under the Health and Safety at Work Act
  • IT literacy is essential as all work is managed through the SAP system (user training for this and other standard software systems will be provided)
  • You will also demonstrate a good business/ stakeholder awareness, together with an innovative and creative approach to problem-solving and strong team working and influencing skills
  • A full current driving license is essential for this position

What’s in it for you:

Our competitive salary package includes an excellent contributory pension, 26 days holiday per year increasing to 30 with length of service and a wider benefits scheme. This includes an annual pay review, season ticket loans, voucher scheme giving you money off in major retail outlets, loyalty awards for continuous service plus much more, including our referral scheme, where you can receive £750 for helping someone get a permanent position within the company. 

We’re also proud to be here for our local community, offering everyone two days paid volunteer leave a year, as well as proudly supporting a lot of local events and charities. Click here to find out more about working at Thames Water

About us: 

Thames Water is the UK’s largest water and wastewater company. We make a daily difference to millions of customers by supplying 2.7 billion litres of world-class water to around 10 million homes. 

As our world changes, the need to take care of our most precious resource is greater than ever, both locally and globally. That’s why, at Thames Water, every one of our actions, big and small, matters every day. Water is essential to daily life, and that means our business is always open. We’re passionate about providing world-class tap water, now and for the future.

We’re also turning waste into power, self-generating 20% of the energy we use and, in turn, doing our bit for the planet. We’re reducing plastic waste by celebrating our tap water and rolling out an ambitious water fountain project. We’re using our voice to lobby for change and partnering with WaterAid to provide clean water to the world’s poorest communities.

Together, we’re building a better future for our customers, our region, and our planet.

Thames Water is a unique, rewarding, and diverse place to work. If you join our team, you’ll enjoy fast-tracked career opportunities, flexible working arrangements, and unparalleled benefits. We’re also proud to be an equal opportunity employer, Stonewall Diversity Champion, and Disability Confident Leader, welcoming individuals from all walks of life and leading the way with award-winning mental health and well-being strategy