About the role:

The successful Data Analyst will support the delivery of management information (MI), insight and data analysis within the UK’s largest Water and Wastewater Company. Your skills will help to drive process improvements and inform operational business decision making.

The successful candidate will help shape the future of our use of data in the business to the benefit of our customers. For the right person, this is a fantastic opportunity to progress your career by testing your skills, supporting colleagues and applying your knowledge of data to solve practical problems.

Typical tasks in this role include building logic, development of reporting, automation of data processes (or rebuilding them to be more efficient), ad hoc analysis and insight, change management and working with tools such as SQL, R, Python and SPSS modeller for predictive modelling.

Key Accountabilities:

  • Working with large data sets drawn from a wide variety of internal and external sources; including environmental data, survey feedback and operational data.
  • Designing and manipulating databases, carrying out data transformations and working with the business to improve our ways of working.
  • Supporting the business and working with stakeholders closely to design, build and maintain a range of reports. You will identify insights and trends from data sets using statistical methods and modelling.
  • You will be a key point of contact, collaborating with colleagues and engaging with stakeholders to further our objectives. You will influence and inform colleagues and senior leadership on operational decisions.
  • You will maintain data quality and ensure data is secure and properly utilised in line with the GDPR.

To be successful, you will have the following skills and experience:

  • We are looking for an individual to help drive enhanced business performance to the benefit of our customers through the use of data.
  • Candidates require a degree or equivalent within an analytical field (e.g. Science, Maths, Geographical disciplines) and have experience with databases, data analysis and reporting. Postgraduate degrees are an advantage. Experience of applying your skills within a business environment is a benefit but not a requirement.
  • Knowledge of some or all of the following software is an advantage: SPSS Modeller, Python, R, or Business Objects. You must have intermediate Excel capabilities or PowerBI or applicable knowledge of SQL.
  • We’re looking for a self-motivated individual with a critical mindset and strong, proven analytical expertise.
  • To be successful in this role, you will be comfortable working quickly and under pressure to support our management teams.  You must be able to demonstrate effective communication and interpersonal skills.

What’s in it for you:

We are looking to expand our data and insight capability. We’re looking for someone to join us who can support the team as we put into action new tools, technologies and techniques.

This is a team where development is encouraged and where knowledge of a range of disciplines is beneficial. We work with wide areas of the business to further our goals meaning that every day is different and adaptability and outstanding interpersonal skills are key.

This is a role compatible with a strong skill set of critical thinking, confident communication about data and stakeholder management. Our ways of working follow Agile methodology and Thames Water values and ensure continuous improvement - through the role responsibilities as well as through our dedicated development learning paths.

Our competitive salary package includes an excellent contributory pension, 26 days holiday per year increasing to 30 with the length of service and a wider benefits scheme. This includes an annual pay review, season ticket loans, voucher scheme giving you money off in major retail outlets, loyalty awards for continuous service plus much more, including our referral scheme, where you can receive £750 for helping someone get a permanent position within the company.  

We’re also proud to be here for our local community, offering everyone two days of paid volunteer leave a year, as well as proudly supporting a lot of local events and charities.   

Click here to find out more about working at Thames Water 

About us:

Thames Water is the UK’s largest water and wastewater company. We make a daily difference to millions of customers by supplying 2.7 billion litres of world-class water to around 10 million homes.  

As our world changes, the need to take care of our most precious resource is greater than ever, both locally and globally. That’s why, at Thames Water, every one of our actions, big and small, matters every day. Water is essential to daily life, and that means our business is always open. We’re passionate about providing world-class tap water, now and for the future.

We’re also turning waste into power, self-generating 20% of the energy we use and, in turn, doing our bit for the planet. We’re reducing plastic waste by celebrating our tap water and rolling out an ambitious water fountain project. We’re using our voice to lobby for change and partnering with WaterAid to provide clean water to the world’s poorest communities.

Together, we’re building a better future for our customers, our region and our planet.

Thames Water is a unique, rewarding and diverse place to work. If you join our team, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and unparalleled benefits. We’re also proud to be an equal opportunity employer, Stonewall Diversity Champion and Disability Confident Leader, welcoming individuals from all walks of life and leading the way with an award-winning mental health and wellbeing strategy.


Thames Water commitmentsThames Water commitments