About the role:
Materials Testing Analytical Consultants are responsible for undertaking British Standard (BS)6930 laboratory testing to WRAS and DWI regulations. The data generated is used to obtain WRAS and DWI approval on their non-metallic materials and fittings in contact with drinking water used within the UK.
You will be part of a unique and valuable team of 4 staff who provide and deliver a high-quality testing service to manufacturers and suppliers of materials used in water supply/distribution and building installations. Working as part of a team, you will be responsible for meeting the requirements of WRAS, DWI and UKAS and ensuring that the analytical testing service is delivered to time, cost and quality standards whilst achieving excellent customer service
Key Accountabilities:
- Handling customer enquiries and issues as they arise relating to the testing of their products.
- Producing customer quotations and invoices.
- Preparation of samples before analytical testing.
- Compiling of final reports upon completion of results.
- Sample extract preparation and analysis to defined UKAS, WRAS and BS 6920 standards.
- Completion and collation of test results.
- Monitoring and recording of all temperature critical processes, calibration and maintenance of equipment.
- Working with quality management systems to ISO 17025.
- Adherence to Health & Safety standards.
- Bank holiday and occasional weekend working hours will also be required.
To be successful, you will have the following skills and experience:
- A-levels science and/or previous relevant work experience.
- Ability to follow strict instructions and guidelines.
- Organised, self-motivated person who thrives on delivering exceptional results. You will be comfortable in carrying out routine tests and analysis.
- Comfortable with repetitive work but has a real passion for working both in a laboratory and external customer-facing role.
- Ability to work under pressure and capable of changing direction and increasing skills base.
- Excellent written and verbal communication skills.
- Constantly looking for ways to improve both yourself and processes and will be comfortable in putting your ideas forward.
- You will have the customer at the heart of everything you do and will value being part of a team to deliver exceptional customer service.
What’s in it for you?
The team are passionate about maintaining the quality of drinking water, protecting the environment and providing an excellent service to customers. This is an exciting opportunity for someone who is seeking to develop both their technical, commercial and laboratory skills within a customer-focused environment.
Our competitive salary package includes an excellent contributory pension, 24 days holiday per year increasing to 28 with the length of service and a wider benefits scheme. This includes an annual pay review, season ticket loans, voucher scheme giving you money off in major retail outlets, loyalty awards for continuous service, and much more, including our referral scheme. You can receive £750 for helping someone get a permanent position within the company.
There is a progression scheme within the laboratory where you will have the opportunity to develop your existing skills and gain RSCITECH and RSCI Qualifications through the Institute of Water or RSC as appropriate.
We’re also proud to be here for our local community, offering everyone two days of paid volunteer leave a year, as well as proudly supporting a lot of local events and charities.
Click here to find out more about working at Thames Water
About us:
Thames Water is the UK’s largest water and wastewater company. We make a daily difference to millions of customers by supplying 2.7 billion litres of world-class water to around 10 million homes.
As our world changes, the need to take care of our most precious resource is greater than ever, both locally and globally. That’s why, at Thames Water, every one of our actions, big and small, matters every day. Water is essential to daily life, and that means our business is always open. We’re passionate about providing world-class tap water, now and for the future.
We’re also turning waste into power, self-generating 20% of the energy we use and, in turn, doing our bit for the planet. We’re reducing plastic waste by celebrating our tap water and rolling out an ambitious water fountain project. We’re using our voice to lobby for change and partnering with WaterAid to provide clean water to the world’s poorest communities.
Together, we’re building a better future for our customers, our region and our planet.
Thames Water is a unique, rewarding and diverse place to work. If you join our team, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and unparalleled benefits. We’re also proud to be an equal opportunity employer, Stonewall Diversity Champion and Disability Confident Leader, welcoming individuals from all walks of life and leading the way with award-winning mental health and well-being strategy.