Who are we?
Thames Water is the UK’s largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km’s of pipes, to keep taps flowing and toilets flushing. We are an essential service and have operated throughout the Covid19 pandemic.
At Thames Water, every one of our actions, big and small, matters every day. Water is essential to daily life, and that means our business is always open.
What you will be doing
We currently have an exciting opportunity for an experienced Performance and Reporting Lead to join our team here at Thames Water. This role reports to the IA-PMO Manager who is responsible for ensuring that Thames Water delivers its performance needs at the correct value and risk, and has dotted line reporting to the Head of Water Network Performance, Portfolio & Programme Management.
Your role will also include supporting the production of a comprehensive performance pack, tracking Health and Safety indicators, reviewing investment papers to support the capital governance process, providing insight and analysis to support decision making in line with corporate objectives, and working closely with delivery teams, Infrastructure programmes, wider Teams and Asset Management.
Key accountabilities
- Ensure high-quality professional reporting on Programme performance, Risk and Health and Safety.
- Create meaningful and clear information that can be acted on.
- Implement essential governance procedures for change, Risk, H&S and issues.
- Production of the monthly performance report on time and in full covering the end-to-end deliverables.
- Deliver a clear performance management framework to manage programmes with appropriate KPI’s.
- Reporting on Health and Safety and key KPI’s.
- Leading a team of reporting analysts to deliver all non-financial reporting requirements.
- To act as the key point of contact for all reporting/ performance queries (non-financial).
- Attending & supporting all performance reviews with key business owners and departments, providing valuable data and insight into meetings, and challenging where necessary.
- Supporting the PMO Manager and Head of Head of Water Network Performance, Portfolio & Programme Management on reporting requirements.
- Responsible for ensuring all external reporting requirements are delivered in accordance with Thames Water guidelines and supporting methodologies.
- Ensuring a consistent approach to data models and analysis with a single source of data
- Supporting Sponsors and Project Managers with key PMO activities including defining, analysing, and reporting on their projects
- Responsibility for driving forward performance reporting improvements.
To be successful you will have the following skills and experience:
- A self-motivated logical individual with an analytical “can-do” mind-set
- Experience and knowledge of working with databases, data analysis, and reporting
- Must have Intermediate to Advanced Excel
- Power BI experience will be highly advantageous
- Excellent interpersonal skills, with the ability to influence and challenge at all levels.
- Can demonstrate high attention to detail with the ability to work accurately with large volumes of data to draw out key performance.
- Experienced in identifying trends in data and driving improvements in data quality.
What’s in it for you:
This role is unique as it provides support in making investment decisions and builds a working relationship with multiple areas of the business. We are therefore seeking individual and team behaviours that nurture this change whilst retaining the authority and integrity of the central programme team
Our competitive salary package includes an excellent contributory pension, 24 days holiday per year increasing to 28 with the length of service and a wider benefits scheme.
We’re proud of the positive ways of working we have adopted during the pandemic. We want to create a more flexible and dynamic environment so all our colleagues can thrive. For our office-based roles, we are moving to a hybrid approach where we will provide options around working from our offices, our operational sites and home dependent on role/team/individual. This will be discussed during the assessment process.