About the role:
This is an exciting opportunity within the System Operations team. The System Operations team monitor and control the treatment and transmission of water throughout the whole water supply system. The Control team and wider System Operations team utilise multiple in-house bespoke built digital tools, to aid with decision making and reporting on the operational status of the water supply system.
This role will specifically, involve a range of activities related to the improvement and maintenance of the data sets that support the information and insight provided by the Decisions Support Tools used by the System Operations team in Thames Water. The role will be responsible for configuration and maintenance of the data – including metadata, Scada, PI and any other data feeds. You will work closely with the digital team and Product Owners to satisfy the requirement to operate and maintain the data set to meet business operational needs
Within this role, you will understand the regulatory and operational requirements of the System Operations team and analyse and review existing processes and procedures to ensure wider System Operations team are enabled to deliver on regulatory, operational and end customers’ requirements. You will fully understand the business requirements, business usage and the functionality of the Decision Support Tools used by the System Operations team at Thames Water. Understand the landscape of the configuration of the data that feeds the Decision Support Tools.
What do I need?:
- Either graduate, typically with several years relevant work experience, or ONC/HNC or equivalent in a field related to technical speciality, typically with significant years relevant work experience.
- Ability to use your own initiative to organise and prioritise workload
- Have experience working within an operational business environment (ideally water or utility industry)
- Have strong analytical skills with a keen eye for detail and the ability to apply structure and logic to problem-solving.
- Excellent communication skills – you can communicate technical issues to a non-technical audience.
- Good commercial and business acumen.
- Fully competent at using the appropriate Company IT systems (preferably GIS, SCADA knowledge) and Office software
- Resilient with experience of operating in high-pressure environments
- Understanding of change management methodology
- Experience and aptitude to engage with key stakeholders
What’s in it for you:
Our competitive salary package includes an excellent contributory pension, 26 days holiday per year increasing to 30 with the length of service and a wider benefits scheme. This includes an annual pay review, season ticket loans, voucher scheme giving you money off in major retail outlets, loyalty awards for continuous service plus much more, including our referral scheme, where you can receive £750 for helping someone get a permanent position within the company.
We’re also proud to be here for our local community, offering everyone two days of paid volunteer leave a year, as well as proudly supporting a lot of local events and charities.
Click here to find out more about working at Thames Water
About us:
Thames Water is the UK’s largest water and wastewater company. We make a daily difference to millions of customers by supplying 2.7 billion litres of world-class water to around 10 million homes.
As our world changes, the need to take care of our most precious resource is greater than ever, both locally and globally. That’s why, at Thames Water, every one of our actions, big and small, matters every day. Water is essential to daily life, and that means our business is always open. We’re passionate about providing world-class tap water, now and for the future.
We’re also turning waste into power, self-generating 20% of the energy we use and, in turn, doing our bit for the planet. We’re reducing plastic waste by celebrating our tap water and rolling out an ambitious water fountain project. We’re using our voice to lobby for change and partnering with WaterAid to provide clean water to the world’s poorest communities.
Together, we’re building a better future for our customers, our region and our planet.
Thames Water is a unique, rewarding and diverse place to work. If you join our team, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and unparalleled benefits. We’re also proud to be an equal opportunity employer, Stonewall Diversity Champion and Disability Confident Leader, welcoming individuals from all walks of life and leading the way with an award-winning mental health and wellbeing strategy.