Who are we?

Thames Water is the UK’s largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km’s of pipes, to keep taps flowing and toilets flushing. We are an essential service and have operated throughout the Covid19 pandemic. 

At Thames Water, every one of our actions, big and small, matters every day. Water is essential to daily life, and that means our business is always open.

What you will be doing

Working in the Security Operations team, your primary responsibility is helping to protect the organisation from threats and vulnerabilities. The newly created and growing Engineering function provides the Operations team with the tooling they need to perform their job and reacts to the outputs and observations of the Ops team as they respond to incidents. 

The Security function works closely together and believes in prompting exposure to the different disciplines from Governance to Architecture presenting multiple career paths either in Security or the wider Thames Water organisation. 

This role is varied and dynamic with no two days the same – however, you may find yourself:

  • Working as part of a team to ensure that corporate data and infrastructure are safeguarded from threats
  • Maintaining the security team’s tooling platforms to ensure they are always available
  • Collaborating with the security team to ensure that tooling is being used to the best of its ability
  • Maintaining Vulnerability scanning infrastructure
  • Proactively assessing potential risks and opportunities of vulnerability in the network.
  • Developing and deploying method to ensure internal and external teams maintain compliance with security policies
  • Recommending enhancements to SOC security process, procedures and policies.
  • Maintaining and developing internal KPI dashboard for highlighting system capabilities
  • Creating and maintaining knowledge base and end user focused documentation

We’re looking for you to:

Our security team at Thames Water is assuring the continuous delivery of water to our customers. For that purpose, we protect our staff and our systems from cyber threats with a set of processes and technologies and with a strong collaboration with our partners. You will contribute to these objectives by having a keen interest in technology and a decent understanding of how the things you support hang together. You may be able to author wonderfully formatted Python and PowerShell scripts but may equally be able to cobble them together from Stack Overflow! The important thing is to understand the basics and their application, especially with regards to automation and security tools. 

  • You may have been a Sysadmin, running and maintaining both a Windows estate, but have experience with Linux, you understand Active Directory, how it works and how it can be protected. 
  • Computer Networking is not an unknown to you, the OSI layer makes sense and you understand how it applies to security, you know what DNS is and how it works. 
  • You understand Firewalls, both physical and virtual, how to monitor, tune and update them, how to build and maintain the firewall rule base. 
  • Knowledge of Cyberark would be beneficial 
  • An exposure to cloud-based platforms is advantageous 
  • You will contribute to our continuous improvement to better manage cyber risks by producing documentation and proposals and present them to both technical and non-technical audiences. 

Curiosity is essential, you should be using spare and dedicated time to keep up to date with the latest threats or vulnerabilities. If you enjoy the challenge of a CTF or the challenge of setting up your own Honeypots the you will feel at home in our team. 

Imposter syndrome is often a challenge in our space, the team is a firm believer that technical skills can be taught so if the role sounds like the challenge you need then please let’s talk 

What’s in it for you:

Our competitive salary package includes an excellent contributory pension, 26 days holiday per year increasing to 30 with the length of service and a wider benefits scheme.

We also have a referral scheme, where you can receive £750 for helping someone get a permanent position within the company. 

We’re proud of the positive ways of working we have adopted during the pandemic. We want to create a more flexible and dynamic environment so all our colleagues can thrive. For our office-based roles we are moving to a hybrid approach where we will provide options around working from our offices, our operational sites and home dependent on role/team/individual. This will be discussed during the assessment process.

Thames Water is a unique, rewarding and diverse place to work. If you join our team, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and unparalleled benefits. We’re also proud to be an equal opportunity employer, Stonewall Diversity Champion and Disability Confident Leader and we are a Times Top 50 Employer for Women.

You can find out more in our working for us section of our website.