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Who are we?

Thames Water is the UK’s largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km’s of pipes, to keep taps flowing and toilets flushing. We are an essential service and have operated throughout the Covid19 pandemic. 

At Thames Water, every one of our actions, big and small, matters every day. Water is essential to daily life, and that means our business is always open.

What you will be doing

This role does not require any experience and is a brilliant opportunity to join Thames Water’s Water Networks team at an exciting time as it continues its business and cultural transformation.  Our Water Network business provides our customers and communities with life’s essential service ‘Water,’ and this new role is crucial in ensuring we provide them with every day with the high-quality service they deserve.

Your role will be to ensure we’re providing an excellent service to our customers through effective operation and maintenance of the Networks.

You will be required to support the experienced Field Engineers to undertake routine maintenance tasks through to complex investigations and issue resolution. This may include:

  • Maintaining a high level of health and safety for yourself and your colleagues.
  • Undertaking a series of tasks to enable the identification and resolution of leakage in our hydraulic systems, investigations will include activities such as: step testing, portioning of areas to understand leakage, flow testing, correlation, logger deployment 
  • Identifying and resolving system issues impacting levels of service such as Poor Water Quality, Poor Pressure and Burst Pipes etc
  • You will be fully supported and provided the necessary training, whilst working alongside an experienced engineer,to carry out all the above activities. 
  • Taking ownership of any issue / anomalyand seeing is through to resolution. 

We’re looking for you to:

  • Previous field experience would be beneficial but is definitely not essential – we welcome people who are keen to learn.
  • Be a team player and must be passionate about your own personal development
  • Keen to learn a new industry.
  • Health and safety focused.
  • Deliver great customer service through a positive approach, taking accountability for your role while working accurately and flexibly within a busy team
  • Possess IT skills to communicate via a portable device.
  • Hold a valid full UK driving licence.

What’s in it for you?

You will join a close-knit team and gain invaluable experience from the experienced Engineers and the wider team who will ensure you feel supported throughout your training and beyond.

Our competitive salary package includes an excellent contributory pension, 24 days holiday per year increasing to 28 with the length of service and a wider benefits scheme.

We’re proud of the positive ways of working we have adopted during the pandemic. We want to create a more flexible and dynamic environment so all our colleagues can thrive. For our office-based roles we are moving to a hybrid approach where we will provide options around working from our offices, our operational sites and home dependent on role/team/individual. This will be discussed during the assessment process.

Thames Water is a unique, rewarding, and diverse place to work. If you join our team, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and unparalleled benefits. We’re also proud to be an equal opportunity employer, Stonewall Diversity Champion and Disability Confident Leader and we are a Times Top 50 Employer for Women.

You can find out more in our working for us section of our website.