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Who are we?

Thames Water is the UK’s largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km’s of pipes, to keep taps flowing and toilets flushing. We are an essential service and have operated throughout the Covid19 pandemic. 

At Thames Water, every one of our actions, big and small, matters every day. Water is essential to daily life, and that means our business is always open.

What you will be doing

This is an exciting role where, as the Flooding Data Quality Co-ordinator, you will be responsible for auditing internal flooding incidents to ensure these are captured and are accurate in line with our regulatory obligations. The role is pivotal to the delivery of our Ofwat performance commitment on internal sewer flooding.

The role will include the review of data captured by the field teams from both WNS contractors and our field operations and giving feedback on the quality of the data, whilst building and maintaining relationships with Stakeholders.

High confidence in our flooding data is essential, aside from the regulatory aspect, it is used to inform our short, medium- and long-term interventions on the network. These interventions form part of a wider plan to address priority areas across the business such as reducing blockages, flooding, pollutions, customer complaints and increasing resilience.

We’re looking for you to:

  • Have good written and verbal communication skills to interact with different stakeholders
  • Possess strong analytical skills and attention to detail
  • Have the ability to manage different relationships
  • Possess the ability to negotiate, influence and reason
  • Be competent in use of Microsoft Excel, Word, Access, GIS view tool and Vistec
  • Have previous knowledge of wastewater networks and relevant legislation (desirable)

What’s in it for you?

Our competitive salary package includes an excellent contributory pension, 24 days holiday per year increasing to 28 with the length of service and a wider benefits scheme.

We’re proud of the positive ways of working we have adopted during the pandemic. We want to create a more flexible and dynamic environment so all our colleagues can thrive. For our office-based roles we are moving to a hybrid approach where we will provide options around working from our offices, our operational sites and home dependent on role/team/individual. This will be discussed during the assessment process.

Thames Water is a unique, rewarding and diverse place to work. If you join our team, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and unparalleled benefits. We’re also proud to be an equal opportunity employer, Stonewall Diversity Champion and Disability Confident Leader and we are a Times Top 50 Employer for Women.

You can find out more in our working for us section of our website.