Who are we?
Thames Water is the UK’s largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km’s of pipes, to keep taps flowing and toilets flushing. We are an essential service and have operated throughout the Covid19 pandemic.
At Thames Water, every one of our actions, big and small, matters every day. Water is essential to daily life, and that means our business is always open.
What you will be doing
As a Shift Controller for the Waste System Operations team you are responsible for carrying out high quality monitoring and analysis of data from our Waste assets across Thames Waters estate.
Based in our Control Room in Reading you will utilise our SCADA telemetry system to maintain continuous awareness of the status of our assets for your assigned catchment area, linking this data with other contextual information (e.g. local weather status) to provide effective insight and kicking off the process to resolve issues by choosing the appropriate action.
You will be primarily focussing on responding to specific alarms within agreed SLAs and in doing so you’ll keep in regular contact with our field technicians to ensure your analysis is as accurate and insightful as it can be. The back-and-forth collaboration with our field technicians is a vital part of the role and so good communication skills are a beneficial skill for any applications to have.
On an ad-hoc basis you will be required to deliver reports and action information requests to agreed timescales to make sure that accurate telemetry data is at the heart of decisions made throughout the Operational business.
This role is a critical part of our pollution reduction strategy and as such presents an exciting opportunity for anyone who wants to apply their field expertise to help the business spot and resolve problems early.
We’re looking for you to:
- Have experience in operating SCADA, GIS & Company Office IT systems
- Have a strong logical focus and the ability to independently come to appropriate conclusions based on a multiple sources of data
- Be a good communicator
- Have operational experience working on Sewage Treatment Works and/or Sewage Pumping Stations which is beneficial but not a requirement.
- Be a reliable and engaged individual with a willingness to learn.
What’s in it for you?
Our competitive salary package includes an excellent contributory pension, 24 days holiday per year increasing to 28 with the length of service and a wider benefits scheme.
We’re proud of the positive ways of working we have adopted during the pandemic. We want to create a more flexible and dynamic environment so all our colleagues can thrive. For our office-based roles we are moving to a hybrid approach where we will provide options around working from our offices, our operational sites and home dependent on role/team/individual. This will be discussed during the assessment process.
Thames Water is a unique, rewarding and diverse place to work. If you join our team, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and unparalleled benefits. We’re also proud to be an equal opportunity employer, Stonewall Diversity Champion and Disability Confident Leader and we are a Times Top 50 Employer for Women.
You can find out more in our working for us section of our website.