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Who are we?

Thames Water is the UK’s largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km’s of pipes, to keep taps flowing and toilets flushing. We are an essential service and have operated throughout the Covid19 pandemic. 

At Thames Water, every one of our actions, big and small, matters every day. Water is essential to daily life, and that means our business is always open.

What you will be doing

At Thames Water, we use our Environmental Management System, Operational Management System and Asset Management system to help ensure we meet our stakeholder commitments and deliver our business objectives. We have recognised the opportunity to consolidate our systems into an Integrated Management System (IMS) for a simple, clear framework that sets out our standards.

In this role, you’ll be leading the programme to develop, deliver and maintain the IMS (accredited) to meet requirements. You’ll also be responsible for building and delivering our internal audit programme, working closely with the wider Management Systems team and teams across the business.

We’re looking for you to:

  • Manage the programme to develop, deliver and maintain the IMS with a team of IMS advisors
  • Collaborate with our management system leads and the business to coordinate activity for integration
  • Undertake programme reporting to report progress and outcomes of improvement
  • Lead and attend meetings with key internal stakeholders and build strong relationships to support the delivery of the management systems
  • Build the audit programme and manage the assurance activities ensuring that the internal audit schedules are delivered
  • Present project risks and solutions early to allow business response
  • Build and lead the engagement plan for our systems
  • Develop good working relationships across internal stakeholder groups at all levels

We’re looking for you to:

  • Have a practical understanding of management systems and ideally knowledge of the water industry asset base
  • Have excellent communication and interpersonal skills, to clearly interact with our stakeholders
  • Have excellent organisational skills and programme management experience
  • Take ownership of improving and implementing new ways of working
  • Be adept in managing a productive team to deliver outputs
  • Have a professional qualification or working towards or equivalent

What’s in it for you?

This is an exciting new role leading an established team that has recently undergone a period of expansion based on demand. It’s a great opportunity for you to deliver a new initiative with regulator interest while collaborating with stakeholders across the business.

Our competitive salary package includes an excellent contributory pension, 26 days holiday per year increasing to 30 with the length of service and a wider benefits scheme.

We’re proud of the positive ways of working we have adopted during the pandemic. We want to create a more flexible and dynamic environment so all our colleagues can thrive. For our office-based roles, we are moving to a hybrid approach where we will provide options around working from our offices, our operational sites and home dependent on role/team/individual. This will be discussed during the assessment process.

Thames Water is a unique, rewarding, and diverse place to work. If you join our team, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and unparalleled benefits. We’re also proud to be an equal opportunity employer, Stonewall Diversity Champion and Disability Confident Leader and we are a Times Top 50 Employer for Women.

You can find out more in our working for us section of our website.