Who are we?
Thames Water is the UK’s largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km’s of pipes, to keep taps flowing and toilets flushing. We are an essential service and have operated throughout the Covid19 pandemic.
At Thames Water, every one of our actions, big and small, matters every day. Water is essential to daily life, and that means our business is always open.
What you will be doing:
The Platform Services Team Manager will lead the development and operation of their platform, encompassing strategic direction and roadmap, through development into in-life operational support and beyond.
A number of Platform Service Teams are being established to build internal competencies around strategic technologies and help Thames Water regain ownership of its technology strategy. The teams will build technical capability through systems and process, define and promote best practice for their platform, and ensure the relevant technical governance is understood and being followed.
The Platform Service Team Manager leads one of these (~10) Platform Services teams which have been conceived along standard ‘Centre of Excellence’ lines. For the systems and applications that the Platform Services team manages, they will operate a ‘run what we build’ model, implementing suitable DevOps practices.
The team will establish and execute a strategy for the platform, building, maintaining and supporting it through the full lifecycle of all technologies in use within the platform.
As well as delivering the platform roadmap to meet this strategy, the Platform Services team will provide skilled technical resources to work on approved project or product teams that consume or evolve the services that the platform provides.
We’re looking for you to demonstrate:
- Educated to degree level (BSc) or equivalent
- Significant experience as a Technical, Product, Solution Architect or System Design Authority or Development Manager
- Experience of working with different IT delivery approaches (waterfall, agile etc.)
- Practical experience of defining and delivering technology roadmaps in related technology domains
- Experience in working with 3rd party technology partners
- Extensive practical IT technical delivery experience
- Demonstrable experience delivering platforms based on automation technologies (e.g. Microsoft Power Platform, BluePrism, SAP automation tools)
- Excellent interpersonal skills and is fully experienced at dealing with diverse and senior stakeholders sets
- Proficient and effective communicator
- Ability to explain complex problems in a simple and effective manner
- Experience in building Digital environments
- Proficient in the following disciplines: solution architecture, process improvement, stakeholder analysis, business proposals and cost management, supplier relationship management
What’s in it for you:
Our competitive salary and package include a competitive bonus, car allowance, private healthcare, an excellent contributory pension, 26 days holiday. There is also a wider benefits scheme which includes an annual pay review, season ticket loans and loyalty awards for continuous service plus discounts at a wide range of retailers via Benefits on Taps. We also have a referral scheme, where you can receive £750 for helping someone get a permanent position within the company.
We’re proud to be here for our local community, offering everyone two days of paid volunteer leave a year, as well as proudly supporting a lot of local events and charities.
Click here to find out more about working at Thames Water