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Who are we?

We're the UK's largest water provider, with over 15 million customers to serve every day. Water is essential to daily life, and that means our business is always open. We make a difference daily to millions of customers by supplying 2.7 billion litres of water to around 10 million homes.   Our main role is to ensure customers can turn on the tap and get world-class drinking water 24/7. We also safely transport and treat waste, returning it back to the environment.

We’re an essential service and have operated throughout the Covid19 pandemic, and we need you to help us to deliver an excellent service so we can continue to be there for our customers.

About the role

We are looking for an organised PMO Coordinator/administrator to join our busy Wholesale Services team in Reading, Berkshire on a 6-month fixed term contract basis.

The successful candidate will assist with maintaining resource plans, activity planning, on-boarding, resourcing, coordinating meetings and providing agendas/information packs for inputs/outputs, administering the programme level RAID, actions tracking, minute-taking, and general programme support.  

What you’ll be doing: 

  • Supporting the Operational Excellence Manager with tracking, reporting, planning, resourcing and RAID management
  • Assisting with the monitoring of programme and workstream Project Management Plans providing single point of view of milestones and dependencies
  • Ensuring that programme updates and reports are completed in a timely fashion (following up with Workstream Leads and Project Managers on agreed actions from meetings, resolution of risks, issues and dependencies)
  • Helping to identify risks and issues, and subsequent monitoring/reporting
  • Minute-taking and helping to facilitate/organise meetings, to include agendas and relevant inputs/outputs
  • Assisting with general programme office support to help the Project Managers and Workstream Leads to achieve their objectives
  • Adherence to Framework Phases, Stages and Gates

What we’re looking for:

  • Knowledge of applying best practice framework, methods, processes and procedures for projects
  • Able to support multiple projects at any one time
  • High attention to detail
  • Proactive approach to activities – solutions focused
  • Ability to liaise at all levels
  • Fully competent with all MS Programmes  

Here’s why you should join us! 

This is a great opportunity for an organised and methodical person to support the delivery change plan by assisting with planning and scheduling, RAID monitoring (risks, assumptions, issues and dependencies), and reporting (with collaboration and input from programme, workstream, project managers and SMEs). 

Our competitive salary package includes an excellent contributory pension, 26 days holiday per year increasing with length of service and a wider benefits scheme.  

We’re proud of the positive ways of working we have adopted during the pandemic. We want to create a more flexible and dynamic environment so all our colleagues can thrive. For our office-based roles we’re moving to a hybrid approach where we’ll provide options around working from our offices, our operational sites and home dependent on role/team/individual. This will be discussed during the assessment process.

Thames Water is a unique, rewarding and diverse place to work. If you join our team, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and unparalleled benefits. We’re also proud to be an equal opportunity employer, Stonewall Diversity Champion and Disability

Confident Leader and we’re a Times Top 50 Employer for Women. 

Click here to find out more about working at Thames Water.