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Who are we?

Thames Water is the UK’s largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km’s of pipes, to keep taps flowing and toilets flushing. We are an essential service and have operated throughout the Covid19 pandemic. 

At Thames Water, every one of our actions, big and small, matters every day. Water is essential to daily life, and that means our business is always open.

About this role:

We are currently seeking an experienced SCADA Engineer to provide System & ICA support to our 24/7 operational Wastewater treatment sites in the West London / Maple Lodge area.

The variety and diversity of the different systems that are used to manage data at Thames Water mean that no two days are the same, requiring technical fault-finding skills to resolve a variety of problems.

Using your analytical skills, you will fault find and problem solve appropriate technology; provide performance reporting; regulatory compliance and systems reliability work on all aspects of Thames Water SCADA system. You will provide input to the capital programme at various stages through the project lifecycle, with emphasis on the delivery stage, ensuring that changes to the Operational Technology systems are risk mitigated and efficiently delivered. You will help develop solutions, processes & procedures to improve our essential services.

In this role you will:

  • Provide technical support for the Thames Water Wonderware SCADA application and supporting systems to ensure 99.98% availability
  • Be integrated within the Operational Technology support team with responsibility for the reliability and continuity of the Waste Site SCADA systems
  • Lead and coordinate the Operational Technology Change Management and Risk Assessment procedure to minimise the impact of change on operational systems
  • Provide technical support in the development and maintenance of the OT strategy standards and procedures
  • Provide 24/7 Out of Hours emergency support and fault rectification for the Operational Management Control room
  • Identify and escalate operational risks
  • Deliver Waste Site SCADA systems updates and upgrades
  • Develop and deliver solutions for new or modified customer requests
  • Provide asset, alarm and event data reports
  • Implement security improvements to the Regional Systems
  • Undertake system health check and technology template maintenance and support

You may have some or all of the following skills to really excel at this role!

  • HNC or Degree in Electrical, Control, etc with at least 3 years in the specialist area of SCADA & ICA
  • Self-motivated and keen to provide the best possible service at minimal cost
  • Site SCADA / Wonderware subject matter expert
  • Confident to be able to articulate and represent Operations as the technical champion for the Regional systems
  • Very good technical knowledge of SCADA, ICA, keeping up with current best industry practice
  • Excellent IT skills MS office and email, knowledge extended programming within SCADA and MS applications

What’s in it for you?

Our excellent salary package includes a car allowance, 26 days holiday (rising to 30 days with service), and a wider benefits scheme.    

Participation in a 24/7 Out of Hours Standby rota (typically 1 week in 4/5) will be required after a suitable period of training and assessment, for which you will receive an additional payment.

We’re proud of the positive ways of working we have adopted during the pandemic. We want to create a more flexible and dynamic environment so all our colleagues can thrive. For our office-based roles we’re moving to a hybrid approach where we’ll provide options around working from our offices, our operational sites and home dependent on role/team/individual. This will be discussed during the assessment process.

Thames Water is a unique, rewarding, and diverse place to work. If you join our team, you’ll enjoy fast-tracked career opportunities, flexible working arrangements, and unparalleled benefits. We’re also proud to be an equal opportunity employer, Stonewall Diversity Champion and Disability Confident Leader and we’re a Times Top 50 Employer for Women. 

Click here to find out more about working at Thames Water.