Who are we?
Thames Water is the UK’s largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes, keeping taps flowing and toilets flushing. At Thames Water, every one of our actions, big and small, matters every day. Water is essential to life, so our business is always open – and this matters even more through a pandemic.

We’re proud of the positive ways of working we’ve adopted during the pandemic, creating a more flexible and dynamic environment so all our colleagues can thrive. For our office-based roles, we’re moving to a hybrid approach with various options across working from home, office and our sites. We’ll cover this during the assessment process.

What you’ll be doing
As a Warehouse Operative, you will be part of the Inventory Operations and Supply Management team and will be required to provide safe custody and real-time visibility of our stock holdings. You will be responsible for managing the daily receipts from the Distribution Centres, actioning returns against work orders whilst updating stock records accordingly and maintaining good housekeeping throughout the site and stores. You will provide front end service in support of the Thames Water capability, getting the right product to the right place at the right time.

  • £26,906 to £29,000 per annum depending on skills and experience
  • 45 hours per week, Monday-Friday, 06.00am-18.00pm
  • Shifts: 06.00am-16.00pm or 07.00am-17.00pm
  • Occasionally required to cover a Saturday and/or Sunday in the event of holiday or sickness
  • On call: 1 week in every 6 weeks – On-call enhancement, call out charge and overtime paid

You will be based at Kentish Town but will also regularly be required to work at Lea Bridge, with occasional travel to support the other Distribution Hubs in Esher, Darenth and possibly Crossness and South London. Your main responsibilities will include:

  • Safely and securely loading and unloading vehicles
  • Using SAP to ensure that inventory levels reflect real-time holdings
  • Managing daily receipts from Distribution Centres
  • Actioning returns against works orders
  • Updating stock records accordingly
  • Maintaining good housekeeping throughout the site and stores
  • Ensuring equipment and critical stock are delivered and collected on time
  • Operate mechanical handling equipment in a safe manner
  • Safe custody of Thames Water stock and equipment


What you should bring to the role

  • Experience of working in a Warehouse and using RF scanners
  • A full UK driving licence and have your own transport
  • Experience using a Counterbalance, Reach or Telehandler Fork Lift
  • Be numerate and literate
  • Possess basic computer skills
  • Be comfortable with manual handling, lifting up to 25Kgs

What’s in it for you
Our Warehouse & Supply centres are a fun, fast-paced environment where no two days will be the same.  You will be working with like-minded people who want to make a difference to our customers.  We are committed to giving you great training and will make sure you are confident in helping customers.

Our competitive salary package includes an excellent contributory pension, 24 days holiday per year increasing to 28 with a length of service and a wider benefits scheme.

Thames Water is a dynamic, rewarding and diverse place to work, with opportunities around every corner.  If you join our team, you’ll enjoy a fulfilling career, flexible working arrangements and great benefits. We’re also proud to be an equal opportunity employer, Stonewall Diversity Champion and Disability Confident Leader employer.

Find out more about working at Thames Water

We deliver life's essential service so our customers, communities and the environment can thrive.  This means, that when a crisis happens, we all rally around to support our customers. As part of your role, you’ll be asked to help out our Instant Support Team to help our customers in their hour of need. This is incredibly rewarding, and you’ll be given full training – it’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: due to the high volume of applications we receive, we may close a vacancy earlier than the advertised date. This is so we can manage all the applications properly and give candidates a positive experience. Once closed, we can’t consider any further applications, so please submit your application as soon as possible to avoid disappointment.