Who are we?
Thames Water is the UK’s largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes, keeping taps flowing and toilets flushing.
At Thames Water, every one of our actions, big and small, matters every day. Water is essential to life, so our business is always open – and this matters even more through a pandemic.
We’re proud of the positive ways of working we’ve adopted during the pandemic, creating a more flexible and dynamic environment so all our colleagues can thrive. For our office-based roles, we’re moving to a hybrid approach with various options across working from the home, office, and our sites. We’ll cover this during the assessment process.
What you’ll be doing
Providing support to the Capital Delivery (CD) E2E Process Manager to ensure that the CD Business Management Systems (BMS) & Processes are continually improved, aligned, and integrated with the wider business systems and processes through a broad range of business-as-usual activities and change projects.
Developing a comprehensive understanding of the CD BMS to become a subject matter expert, capable of supporting end-users in the understanding and implementation of the BMS when undertaking their duties and responsibilities according to their roles.
- Support the development, maintenance, implementation, and administration of the Thames Water Common Data Environment (CDE)
- Proactively involved in the continuous improvement of a robust, flexible, and effective project delivery framework and all associated documentation within the BMS
- Provide support to the CD Risk, Governance, and Assurance team in overseeing the effectiveness of the corporate governance framework and BMS for Capital Delivery and its portfolio of works, to meet its objectives.
- Providing support, training & guidance to end-users of the BMS to help shape project delivery and embed best practices into everything we do.
- Authoring/Editing guidance documentation, presentations, workbooks, forms & templates
- Build strong relationships with major discipline & departmental leads across Capital Delivery, the supply chain, and the wider business
- Coordinating and facilitating meetings, workshops, briefings & training
What you should bring to the role
- Hold strong IT skills, particularly MS Word, Excel & PowerPoint
- Knowledge of program and project management principles
- Have good stakeholder engagement and communication skills
- Experience in working with Common Data Environment / Collaboration software
- Experience in a construction project delivery or asset operations/maintenance environment
- Awareness of Building Information Modelling (BIM) principles
What’s in it for you?
This role offers a unique and rewarding opportunity to develop a comprehensive understanding of how the various functions and departments across Thames Water contribute toward the effective delivery of capital projects and the chance to build positive relationships with a wide range of people across the business whilst bringing about continuous improvement in many areas.
Our competitive salary package includes an excellent contributory pension, a minimum of 26 days holiday per year increasing to a maximum of 30 days depending on grade and length of service, and a wider benefits scheme.
Thames Water is a dynamic, rewarding, and diverse place to work, with opportunities around every corner. If you join our team, you’ll enjoy a fulfilling career, flexible working arrangements, and great benefits. We’re also proud to be an equal opportunity employer, Stonewall Diversity Champion, and Disability Confident Leader employer.
Find out more about working at Thames Water.
We deliver life's essential service so our customers, communities, and the environment can thrive. This means, that when a crisis happens, we all rally around to support our customers. As part of your role, you’ll be asked to help our Instant Support Team to help our customers in their hour of need. This is incredibly rewarding, and you’ll be given full training – it’s also a great opportunity to learn more about our business and meet colleagues.
Disclaimer: due to the high volume of applications we receive, we may close a vacancy earlier than the advertised date. This is so we can manage all the applications properly and give candidates a positive experience. Once closed, we can’t consider any further applications, so please submit your application as soon as possible to avoid disappointment.