Who are we? 

Thames Water is the UK’s largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes, keeping taps flowing and toilets flushing. 

At Thames Water, every one of our actions, big and small, matters every day. Water is essential to life, so our business is always open – and this matters even more through a pandemic.

We’re proud of the positive ways of working we’ve adopted during the pandemic, creating a more flexible and dynamic environment so all our colleagues can thrive. For our office-based roles we’re moving to a hybrid approach with various options across working from home, office and our sites. We’ll cover this during the assessment process.


What you’ll be doing 

You will be working on an important project, in a fast, dynamic team with ample opportunity to make a difference. This position will see you collecting and collating important information.

This is a Fixed Term Contract


What you should bring to the role 

  • Good organisational skills
  • Ability to work quickly and accurately
  • Great customer service experience
  • Educated to GCSE level or the equivalent in experience
  • The ability to multi-task and work under pressure
  • Experience using Microsoft Word and Excel and possibly SAP
  • A cheerful and friendly personality


What’s in it for you? 

This unique opportunity allows you to get involved in an important and crucial HR project. Previous HR experience is desirable but not essential, so if you are looking for a first move into HR this could be the role you have been waiting for!

Apply now and get both Thames Water and this experience onto your CV!

This Fixed Term Contract position is paying around £23k per annum pro rata and will run from 11th July to 14th October

Our competitive salary package includes an excellent contributory pension, 24 days holiday per year increasing to 28 with length of service and a wider benefits scheme. 

Thames Water is a dynamic, rewarding and diverse place to work, with opportunities around every corner.  If you join our team, you’ll enjoy a fulfilling career, flexible working arrangements and really great benefits. We’re also proud to be an equal opportunity employer, Stonewall Diversity Champion and Disability Confident Leader and we’re a Times Top 50 Employer for Women.  

Find out more about working at Thames Water.

We deliver life's essential service so our customers, communities and the environment can thrive. This means, when a crisis happens, we all rally round to support our customers. As part of your role, you’ll be required to participate in a rota to provide Customer Incident Support, as requested by the Company from time to time. This may be by supporting our customers on the frontline as an Ambassador or being part of the team managing the incident as a Control Tower Lead. This is incredibly rewarding, and you’ll be given full training – it’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: due to the high volume of applications we receive, we may close a vacancy earlier than the advertised date. This is so we can manage all the applications properly and give candidates a positive experience. Once closed, we can’t consider any further applications, so please submit your application as soon as possible to avoid disappointment.