What you’ll be doing

This is a fantastic and unique opportunity to work side by side with our new Digital Transformation Director who has accountabilities for all things Digital and Technology at Thames Water.  You will be acting as a key partner, supporting our strategic ambitions and initiatives, working with high profile stakeholders and senior executives daily. Additionally, the role holder will likely lead on a range of special projects as well as partner with the Digital Leadership team on the overall business objectives


Reporting into our Digital Transformation Director, you will have an opportunity to see first-hand how our experienced senior leaders work to make our business a success, the challenges they face and how they balance priorities. You will be able to learn from our Digital LT about all aspects of our business as well as developing the skills required in a role at this level.

This role will be varied and demanding but will allow you to gain new skills and experience. This is a great opportunity for someone to gain a deeper understanding of Thames Water and build their career.

We’re looking for you to do

  • Assist in setting Digital & Technology Leadership Team (DTLT) agenda. Facilitating the running of the function; formulating effective agendas, managing priorities, and making sure next steps are clear and actions are completed.
  • Lead on the monthly executive performance reporting providing support on the objective and key results.
  • Support Digital Transformation Director with strategic planning and operations
  • Ensuring the Director is well equipped and has the necessary information for meetings with internal and external stakeholders, including the Board, shareholders and/or regulators,
  • Taking ownership for a range of special projects within Team Digital.

What Skills are we looking for?

  • This role requires a highly motivated and driven individual who is keen to develop their skills and learn more about Thames Water.
  • The ideal candidate will have bias for collaboration and communication, with attention to detail and a relaxed style.
  • The ideal candidate will have a passion for getting things done, taking ownership and seeing activities through to completion, as well as the ability to be involved in several high-profile projects or activities at one time. The role holder will need to be flexible and adapt to changing needs and/or events, which are inevitable in an operational business.
  • A desire to make a difference and the ability to absorb and interpret high levels of information and data are essential. You will be highly organised with a professional, agile, and diligent nature.
  • You will need to be able to be a self-starter, work independently and collaboratively, be confident and quick to learn.
  • You will need to be discrete and maintain confidentiality as required, both during the role and after.
  • Understand the needs of our internal and external stakeholders, handling situations in a sensitive way.
  • Offer solutions with a natural problem-solving mentality.
  • Significant proficiency in MS Office (especially PowerPoint, Excel, MS Project)

What’s in it for you?

Our competitive salary & package includes a generous bonus scheme, an excellent contributory pension, 26 days holiday per year increasing to 30 with the length of service and a wider benefits scheme.   

Thames Water is a dynamic, rewarding and diverse place to work, with opportunities around every corner.  If you join our team, you’ll enjoy a fulfilling career, flexible working arrangements and really great benefits. We’re also proud to be an equal opportunity employer, Stonewall Diversity Champion and Disability Confident Leader employer.

We deliver life's essential service so our customers, communities and the environment can thrive.  This means, when a crisis happens, we all rally round to support our customers. As part of your role, you’ll be asked to help out our Instant Support Team to help our customers in their hour of need. This is incredibly rewarding, and you’ll be given full training – it’s also a great opportunity to learn more about our business and meet colleagues.

Click here to find out more about working at Thames Water

Disclaimer: due to the high volume of applications we receive, we may close a vacancy earlier than the advertised date. This is so we can manage all the applications properly and give candidates a positive experience. Once closed, we can’t consider any further applications, so please submit your application as soon as possible to avoid disappointment.

Who are we?

Thames Water is the UK’s largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km’s of pipes, to keep taps flowing and toilets flushing. We are an essential service and have operated throughout the Covid19 pandemic. 

At Thames Water, every one of our actions, big and small, matters every day. Water is essential to daily life, and that means our business is always open.