*This is a Contractor role for 26 Weeks* This role is also inside IR35

Who are we? 

Thames Water is the UK’s largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes, keeping taps flowing and toilets flushing.  

At Thames Water, every one of our actions, big and small, matters every day. Water is essential to life, so our business is always open.

What you’ll be doing 

The Agile Project Manager will be responsible for managing several concurrent high visibility projects using agile methods in a fast-paced environment that may cross multiple business areas, reporting in to a Programme Manager in Thames Digital. They will need to be able to help define project scope, outcomes and run the project/s to the usual standards of time, quality and budget whilst engaging and managing the project/s wider stakeholders.

This is a SFIA Level 5 role which takes full responsibility for the definition of the delivery approach, through to the facilitation and satisfactory completion of medium-scale projects (typically with direct business impact and firm deadlines). Identifies, assesses and manages risks to the success of the project. Ensures that realistic project plans are maintained and ensures regular and accurate communication to stakeholders. Adopts appropriate project management methods and tools whether predictive (plan-driven) approaches or adaptive (iterative/agile) approaches. Ensures Quality reviews occur on schedule and according to procedure. Manages the change control procedure, and ensures that project deliverables are completed within agreed cost, timescale and resource budgets, and are signed off. Provides effective leadership to the project team, and takes appropriate action where team performance deviates from agreed tolerances.

Role Responsibilities

  • Lead and manage project activities / Product delivery team/s
  • Define and baseline the project’s scope, plan and budget that will successfully deliver the business outcomes / objectives
  • Support the Product Owners in managing customer expectations for project deliverables, managing stakeholder communications, and helping to implement an effective system of project governance
  • Identify, engage and manage direct and indirect stakeholders appropriately in context of their role within the project/s
  • Establish regular project review meetings covering cost, schedule, resources, RAID and RAG statuses
  • Create weekly project status reports
  • Attend project appraisal workshops / reviews and project kick off meetings
  • Maintain project/s cost models covering actual, accrual and forecast
  • Issue resolution and stakeholder management
  • Create project closure reports and lead lessons learned workshops
  • Lead and manage the project team/s to achieve objectives, milestones and deliverables
  • Manage project change (scope, time, budget) within agreed tolerances or escalate changes to the project control board/s
  • Follow agreed governance standards across the project/s lifecycle(s)

What you should bring to the role 

  • Qualification or equivalent in PRINCE2, ITIL v3, Agile PM/ PRINCE2 Agile
  • Experience leading IT Projects
  • Previous experience leading SaaS, PaaS or IaaS projects
  • Project delivery using Agile methodologies
  • Ability to manage and work with additional project resources from potentially multiple Service Integrators
  • Skill at managing stakeholders and balancing diplomacy and tact with assertiveness

What’s in it for you? 

The role is varied, giving you the opportunity to take responsibility and ownership, to think outside the box and to have thoughts and ideas used to create and improve processes. This is a great opportunity to contribute to making improvements - our team thrive on being challenged and ensuring that we deliver the best outcomes for our customers and our business. 


We’re proud of the positive ways of working we’ve adopted during the pandemic, creating a more flexible and dynamic environment so all our colleagues can thrive. For our office-based roles we’re moving to a hybrid approach with various options across working from home, office and our sites. 

Our competitive salary package includes an excellent contributory pension, 26 days holiday per year increasing to 30 with length of service and a wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing. 

Thames Water is a dynamic, rewarding and diverse place to work, with opportunities around every corner.  If you join our team, you’ll enjoy a fulfilling career, flexible working arrangements and a wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.   

We’re also proud to embrace and promote diversity and believe that creating a workforce that reflects the communities we serve will help us to thrive.  We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process. 

Find out more about working at Thames Water 

We deliver life's essential service so our customers, communities and the environment can thrive. This means, when a crisis happens, we all rally round to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an Ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and a earn bit of extra money along the way. 

Disclaimer: due to the high volume of applications we receive, we may close a vacancy earlier than the advertised date. This is so we can manage all the applications properly and give candidates a positive experience. Once closed, we can’t consider any further applications, so please submit your application as soon as possible to avoid disappointment.