This vacancy is now closed


Who are we?

Thames Water is the UK’s largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes, keeping taps flowing and toilets flushing.

At Thames Water, every one of our actions, big and small, matters every day. Water is essential to life, so our business is always open.

About the role:

As the Field Operations Manager you will lead a multi-disciplined team, who will be carrying out Operational and Maintenance activities at Sewage Pumping Stations in South London and Surrey. You will be covering a team that are responsible for the pumping station situated within the South London/Surrey region.

You will be responsible for operational and maintenance delivery through the effective leadership and direction of resources to achieve set performance and expenditure targets, quality standards and statutory requirements. You will:

  • Lead a multi-disciplined team delivering planned and defective maintenance for approximately 250 pumping stations across the South London and Surrey region .
  • Lead, Coach and Develop People to fulfil the business needs.
  • Champion change through a passion for continuous improvement, promoting best practice ways of working and sharing local knowledge.
  • Manage, control and report on an assigned budget, including contributing to budgetary planning to ensure that financial targets are met.
  • Assist with developing risk assessment and Safe Systems of Work for complex work activities.
  • Conduct health and safety audits.
  • Demonstrate adherence to health and safety policies, and a clear commitment to continuously improving the health and safety culture within our business.

To be successful you will have the following skills and experience:

To be considered for this role you will need to have previous supervisory experience with great leadership skills. Experience in operations and an engineering background together with a sound working knowledge of the safe systems of work required under the Health and Safety at Work Act.

  • IT literacy is essential as all work is managed using the SAP Click system.
  • Your interpersonal and communication skills will be highly developed, as will your ability to communicate across all levels as you will need to liaise with staff within Network and Waste Operations and Planning offices.
  • You will demonstrate good business / stakeholder awareness, together with an innovative and creative approach to problem solving and strong team working and influencing skills.
  • Excellent communication skills are therefore a prerequisite, together with a flexible approach to work and the ability to work on your own initiative.
  • A full current driving license is essential.
  • Previous management experience is essential

What’s in it for you?

Our competitive salary package includes an excellent contributory pension, 26 days holiday per year increasing to 30 with length of service and a wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

Thames Water is a dynamic, rewarding and diverse place to work, with opportunities around every corner.  If you join our team, you’ll enjoy a fulfilling career, flexible working arrangements a wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing. 

We’re also proud to embrace and promote diversity and believe that creating a workforce that reflects the communities we serve will help us to thrive.  We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.

Find out more about working at Thames Water.

We deliver life's essential service so our customers, communities and the environment can thrive. This means, when a crisis happens, we all rally round to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an Ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and a earn bit of extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close a vacancy earlier than the advertised date. This is so we can manage all the applications properly and give candidates a positive experience. Once closed, we can’t consider any further applications, so please submit your application as soon as possible to avoid disappointment.