Who are we?
Thames Water is the UK’s largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes, keeping taps flowing and toilets flushing.
At Thames Water, every one of our actions, big and small, matters every day. Water is essential to life, so our business is always open.
We are looking for a Leakage Detection Supervisor to join Thames Water.
We are offering between £31,200- £40,000 depending on skills and experience.
Purpose of Role:
This role plays a key part in supporting the day-to-day performance management of our leak detection contractors, supervising the effective delivery of leakage targets in the field for the Thames Valley Region covering the Swindon, Reading, Guildford and Oxford area. Working closely with a range of stakeholders, you will also report on data, investigate trends, and ensure suitable objectives are actioned as a result.
This ever-changing and fast-paced role gives you the opportunity to work in a business area that is high on the Thames Water agenda, working from any of our sites in the Thames Valley Area. You will be expected to travel to a range of sites in your region on a regular basis so a full UK driving license is required.
What will this role involve?
- Supervising the performance of the leakage detection teams and partners, you will be accountable for the following:
- Manage the quality assurance, conducting regular site audits and desktop studies to ensure the quality of leakage detection work.
- Direct day-to-day supervision ensuring that targets and service level agreements are achieved within the specified time.
- Have a zero-compromise attitude to health and safety.
- Collating, producing, and investigating reports on leakage detection, identifying any trends and producing challenging yet achievable operational objections for the leakage detection teams.
- Travel around your designated region, liaising with the field-based teams.
- Recommend and, when required, implement efficiency improvements to outperform budget and delivery plan.
- Recommend and support changes to end-to-end processes to assist in the effective and efficient delivery of repair performance.
- Support the contract performance manager to implement corrective action plans and supervise ad-hoc audits.
What should you bring to the role?
- You will have demonstrable experience within the area of leakage detection as well as having worked within a performance supervisory role.
- It is essential that you are self-assured liaising with stakeholders across all levels of an organisation, so experience in this area is key.
- You will be analytical in your approach and must be confident manipulating data to deliver efficiencies and continuous improvement.
- A proactive and efficient manner is essential as is the ability to always use your initiative. A resilient attitude and flexibility in an ever-changing environment are also crucial.
- This is a vital regulatory output which is high on the business agenda so experience within a similar role is fundamental.
Due to the nature of the role, you will be travelling around your geographical region so a clean, full UK driving licence is required.
What’s in it for you?
Our competitive salary package includes an excellent contributory pension, 26 days holiday per year increasing to 30 with length of service and a wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.
Thames Water is a dynamic, rewarding and diverse place to work, with opportunities around every corner. If you join our team, you’ll enjoy a fulfilling career, flexible working arrangements and a wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.
We’re also proud to embrace and promote diversity and believe that creating a workforce that reflects the communities we serve will help us to thrive. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.
Find out more about working at Thames Water
We deliver life's essential service so our customers, communities and the environment can thrive. This means, when a crisis happens, we all rally round to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an Ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and a earn bit of extra money along the way.
Disclaimer: due to the high volume of applications we receive, we may close a vacancy earlier than the advertised date. This is so we can manage all the applications properly and give candidates a positive experience. Once closed, we can’t consider any further applications, so please submit your application as soon as possible to avoid disappointment.