We have an exciting opportunity for a Senior Water Design Engineer. Our developer services department play a vital role in enabling growth throughout the regions, allowing new customers access to life’s essential service for generations to come. They manage everything from connecting supplies for a new development to adopting or building over a sewer.

The mains design team design over 100,000km of new mains every year, working with household customers, small builders, major developers, SLPs and NAVs.

What you will be doing as the Senior Water Design Engineer

Working across a portfolio of projects, in an ever-changing environment, you will be part of a multi-disciplinary team through the whole lifecycle of the project.

Producing cost effective designs and quotations that result in safe and robust engineering solutions that balance the needs of the customer with long-term operability of our assets and our regulatory obligations.

You will need to make sure we provide first-class service to our customers. This will require building excellent relationships with both internal and external stakeholders keeping them up to date with their projects throughout the end-to-end journey. That means you will be involved from the receipt of their pre-planning application, through to acceptance and payment of their connection quote and beyond.

Key areas of accountability will include:

  • Prepare designs and quotations for water mains, diversions, abandonments, and new connections, including the application of infrastructure charges. This will extend to Self-Lay and Inset/NAV schemes.
  • Liaise with and build strong relationships with other parts of the business regarding delivery of new infrastructure and new connections.
  • Ensure you are always protecting Thames Water’s assets.
  • Ensure compliance with the relevant Health and Safety Legislation.
  • Prepare and issue work packages to the Project Manager/Field team.
  • Help progress projects through to delivery ensuring that asset protection and CDM. requirements along with Permit to Work procedures have been followed correctly.
  • Provide high-quality customer service by building excellent relationships through prompt and professional response to customer contacts via different media whilst proactively keeping customers informed of progress.

What you should bring to the role:

  • Educated to a degree level (or equivalent) in an engineering or other relevant STEM discipline.
  • Knowledge/experience of water/utility network operational processes and design desirable but not essential.
  • Experience using CAD software.
  • Outstanding customer service and the ability to be flexible and positive to ever changing customer and business needs.
  • Knowledge of HSE and CDM regulations.
  • Ability to build and maintain effective relationships.
  • Learn quickly and build knowledge of company systems, processes and policies.
  • Attention to detail is vital as you will be responsible for ensuring that all work is correct and compliant.
  • IT literate and comfortable with the MS Office suite.

What’s in it for you:

  • Competitive salary from £30,000 - £43,000 per annum depending on skills and experience
  • Annual Leave 24 days holiday per year increasing to 28 with the length of service. (Plus bank holidays)
  • Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
  • Personal Medical Assessments – Open to all once a year
  • Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing

Who are we?

At Thames Water, our purpose is crystal clear - to deliver life’s essential service so our customers, communities and planet can thrive.

Water is life’s great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we’re committed to taking care of it for us all.

But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We need to keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part?

Working at Thames Water

At Thames Water, we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business.

We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, backgrounds office-based, and differences that each individual brings.

Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.

Click here to find out more about working at Thames Water

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.