We are looking for a Process Controller to join Thames Water permanently.

You will be responsible for the day-to-day operation of Ashford Common Water Treatment Works ensuring wholesome water is available 24hrs a day for our customers. You will work as part of a team to ensure the effective and continuous operation of the site and ensure all necessary process values and regulations are strictly adhered to.

As the Process Controller, you will find that no working day is the same. This will provide a very interesting, challenging, and rewarding working environment. You will also be working at one of the biggest water treatment works in the UK and will receive full training and support for the Health & Safety, technical and process requirements related to the plant.

Location: Ashford Common, TW15 1RU.

Hours: This role will be on a 12-hour rotating pattern, you must be able to work unsupervised for long periods.

What you will be doing as a Process Controller

  • Remote monitoring and control of a range of water treatment processes via SCADA, such as abstraction, filtration, ozonation, and disinfection.
  • Fault finding and intervention to maintain the treatment process or customer supply. You will also have to respond to emergencies, whether this be process failures or power failures. In such circumstances, you will remain calm and follow established procedures to escalate, and then stabilise the process or isolate/identify the issue in hand.
  • Comply with operational standards, completing necessary documentation including shift logs
  • Taking responsibility for your own Health and Safety and Health and Safety on site.
  • You will highlight safety observations and take action to make the area safe where possible
  • You may be required to contribute to risk assessments and procedures that contribute to. improving Health and Safety standards on site. This is important given that the site is governed under COMAH regulations.
  • Liaise with other departments, particularly Water Quality, Maintenance, and Strategic Control, to find solutions for issues, deliver the best results for the site and ensure PRO values are met.
  • Maintain own technical knowledge/Training and keep up to date with changes in procedures and asset standards.

What you should bring to the role

  • We are looking for someone who has Process and Water Treatment experience and is hands-on and practical with impeccable attention to detail and troubleshooting skills.
  • As this is a shift role you will be working a 12-hour rotating shift and must be able to work unsupervised for long periods, and available to cover shifts as required by the TW shift agreement.
  • Basic literacy, numeracy, and computer skills are essential as you will need to use email and operate plant computers/SCADA equipment.
  • LTO desirable.

What’s in it for you?

  • Offering a salary up to £40,200  depending on skills and experience.
  • Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
  • Personal Medical Assessments – Open to all once a year.
  • Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

Who are we?

At Thames Water, our purpose is crystal clear - to deliver life’s essential service so our customers, communities and planet can thrive.

Water is life’s great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we’re committed to taking care of it for us all.

But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We need to keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part?

Working at Thames Water

At Thames Water, we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business.

We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, backgrounds, and differences that each individual brings.

Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.

Find out more about working at Thames Water.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an enriching experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.