We are seeking a motivated and enthusiastic Team Manager to lead and develop a maintenance team and day Operators based at our Rye Mead STW.
As the successful candidate, your role will be to drive their personal performance and improve overall engagement, whilst managing in line with HR policies and processes. Increasing customer service and operational performance within strict quality targets is vital to the success of this role and will be achieved in line with a strong health and safety focus.
Day-to-day activities will include managing a budget, ensuring statutory planned and reactive maintenance, and driving a positive Health and safety culture.
For the right person, this is a fantastic opportunity to progress your career, test your skills, support colleagues, and apply your knowledge of data to solve practical problems. Your skills will be critical to help to drive improvements across the business and inform business decisions.
What you’ll be doing as the STW Team Manager
- You’ll be responsible for the day-to-day performance of the operational, mechanical, and electrical team, this role will be reporting to and working alongside the Site manager.
- Maintaining site compliance, proactively managing plant availability and ensuring plant break downs are addressed quickly and efficiently.
- Financial Management owning and managing the budgetary and financial activities of the team and driving efficiencies into the overall operational budget.
- Performance Management ensuring the team achieve optimal performance in terms of work management and you will be responsible for developing the team to improve their and health and safety awareness.
- Customer & Stakeholder Management ensuring exceptional service to our customers with early personal interventions as required.
- Health and Safety you will effectively lead the health and safety culture of the team as well as auditing the health and safety systems and processes.
Base Location Rye Meads (STW)
36 hours per week Monday-Friday plus, the inclusion onto a standby rota (after training) for which you will receive additional payment.
What you should bring to the role
- Previous experience managing operational staff would be desirable with a strong focus on continuous improvement.
- Previous experience in a people-manager role with a proven track record of engaging and developing a team, ideally with field-based members.
- Proven ability to taking the lead and achieving results in a difficult environment.
- Strong focus on and good working knowledge of health and safety.
- Experience managing the operational budget with a structured and proactive approach.
- You will need to be competent in using IT equipment/systems and be able to interpret complex Excel spreadsheets.
- Due to the nature of this role, a full valid driving licence is needed.
What’s in it for you?
- Competitive salary offering up to £45,000 per annum, depending on your level of experience.
- 26 days holiday per year increasing to 30 with the length of service. (Plus bank holidays).
- Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
- Personal Medical Assessments – Open to all once a year.
- Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.
Who are we?
At Thames Water, our purpose is crystal clear - to deliver life’s essential service so our customers, communities and planet can thrive.
Water is life’s great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we’re committed to taking care of it for us all.
But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We need to keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part?
Working at Thames Water
At Thames Water, we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business.
We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, backgrounds, and differences that each individual brings.
Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.
Find out more about working at Thames Water.
When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.
Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.