We have the opportunity for you to join the West Thames Valley Water Production team as Technical Coordinator.

The role is primarily covering Cotswolds area, with the expectation to help cover other areas when needed.

You will utilise your technical expertise to support the Production Manager, ensuring 24/7 safe and efficient operation of water treatment works, reservoirs and boosters to ensure consistent, wholesome water for our customers.

  • Monday – Friday 36 hours per week
  • Latton - Cirencester - GL7 5QF
  • Due to the nature of the role, a full UK Driving licence is required

What you will be doing as a Technical Coordinator

  • You will take ownership of asset availability, stock management/critical spares and ensure statutory compliance of sites. You will support production team to troubleshoot asset defects, seeking contractor support where necessary to maximise availability and performance.
  • This is a diverse and fast paced role where no two days will be the same. It provides a fantastic opportunity to think differently about how we ensure reliability and resilience of our assets. You will influence the future, by identifying risk and investment needs and work with internal teams and external contractors to deliver solutions within the right timescales.
  • Health and safety is at the centre of everything we do and as such you will be expected to lead by example to promote positive health and safety behaviours to our team and contractors. Part of this involves supporting Controller of Premise activities, deputising for duties and carrying out health and safety audits.
  • As part of the role, you will undertake ‘Level 5 Management of Water Production’ training, developing your competency and knowledge across wide-ranging aspects of water production.
  • Planned maintenance & Statutory compliance: deliver planned maintenance activities for the Cotswolds area to budget and timescales; responsible for statutory inspection compliance, ensuring management systems are always up to date and to liaise with stakeholders for resource planning.
  • Deputy Controller of premises: Support Production Manager with controller of premise activities. Ensure site compliance in relation to people, asset and process.
  • Contractor Management: Promote and encourage a positive health and safety culture of our team and contractors, through safe systems of work, risk and assessment and methods statements, permitting and site audits.
  • Assurance: Ensure high standard of maintenance and reactive job completion through first line assurance i.e. comprehensive audit programme and continuous improvement from coaching and upskilling.
  • Technical Workbench: effectively manage the technical workbench to ensure no delays for maintenance teams to deliver maintenance workplan, including planned follow ups and additional work. Manage ordering of maintenance and production equipment and critical spares in timely, efficient manner.
  • Asset Availability: support improvements in site asset availability and resilience including leading on technical fixes as required, planned and in event situations. Responsible for updating new assets through the MDM corporate system.
  • Financial: Awareness of site budget, to actively contribute to meeting area targets through the delivery of maintenance work, including capital recharge and MCW, to meet budget.
  • Optimisation: Responsible for identifying, delivering and inputting into efficiency and optimisation projects. The proactive reduction of site trips.
  • Incident Management: Responsible for troubleshooting and acting as a point of escalation in resolving operational issues faced by the team by ensuring safe methods of working.
  • You will also be expected to participate in an out-of-hours coordinator rota following training, for which an extra payment is provided.

What should you bring to the role

  • Technical knowledge of Water Production or Waste Management
  • IOSH or equivalent, and managing contractor experience
  • High attention to detail
  • Passion for continuous improvement
  • Good communication skills and proactive in approach
  • An understanding of project delivery, business procedures and processes
  • Ability to mentor & transfer skills to others
  • Ability to liaise at all levels and influence beyond span of control
  • Fully competent at using the appropriate Company IT systems and Office software
  • Due to the nature of the role, a full UK Driving licence is required

What’s in it for you:

  • We are offering a salary up to £44,000 per annum depending on skills and experience + You will also be expected to participate in an out-of-hours coordinator rota following training, for which an extra payment is provided.
  • 26 days holiday per year increasing to 30 with the length of service (Plus bank holidays)
  • Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution
  • Personal Medical Assessments – Open to all once a year
  • Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

Who are we?

At Thames Water, our purpose is crystal clear - to deliver life’s essential service so our customers, communities and planet can thrive.

Water is life’s great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we’re committed to taking care of it for us all.

But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We need to keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part?

Working at Thames Water

At Thames Water we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business.

We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, background, and differences that each individual brings.

Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.

Find out more about working at Thames Water.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.