We have a great opportunity for you to join Thames Water as a Business Support Administrator. This is a permanent part-time position.
Based on the site from Farmoor Water Treatment Works, just outside Cumnor, you will provide first-class administrative support to the Oxford Production Team. You will do this by assisting with operational tasks, raising purchase orders, and compiling spreadsheets/key reports for finance, H&S, and compliance. You will be adaptable, welcome change and promote continuous improvement.
- 18 Hours Monday to Friday – This role offers great flexibility you can choose to work 3x a week 6 hours daily or 4x a week 4.5 hours daily.
- Farmoor WTW, OX2 9NS.
What you will be doing as a Business Support Administrator?
This is an opportunity to use and develop your operational knowledge, and data interpretation skills and deliver exceptional customer service.
Key to the role is collaboration and stakeholder engagement, both within and outside of Water Production.
Our overarching plan is to provide our customers with a continuous supply of safe, clean and palatable drinking water – by focusing on our five key priorities – our people, health & safety, water quality, risk & resilience, and efficiency.
- Promote positive H&S behaviors across the team. Raise safety observations and actions from field staff promptly on the Thames Water H&S management system. Run weekly/monthly reports track progress and drive performance. Manage the area H&S tracker to ensure monthly targets are met by the management team and COMAH lite sites.
- Promote ‘site pride’ throughout the team and support with delivery of actions to achieve certification.
- Work with the performance manager to assist with the smooth running of the team and support the controller of premises activities. Support management team with updates to ‘Our Sites’ and What3Words system.
- Engage with our facilities management contractor to raise and resolve issues identified by the wider team.
- Ensure key information is kept up to date as changes occur within the operation teams and the wider team has the tools and equipment needed to do their role.
- Support tracking and management of reservoir, water quality and health and safety actions.
- Monitor stock and chemical levels to maintain area and team resilience.
- Raise purchase orders for parts, equipment and chemicals. Track orders and maintain awareness of budget position. Ensuring compliance to business rules, and cost centres correctly used and raising waivers as required. Ensure regular receipting is carried out of chemicals/fuel and monthly inventory management.
- Manage meeting room bookings and induct visitors to sites.
- Assist performance and site managers with customer contacts to ensure we maintain a harmonious relationship with our customers.
What you should bring to the role?
- Significant experience working in a related role; e.g., for engineering roles, relevant technical expertise typically derived from a minimum of 2 years of work experience.
- Ability to quickly learn and apply knowledge of the operation of the area where the job operates.
- Very good verbal and written communication skills, including strong customer focus.
- Good organisational skills, personally very well organised.
- Fully competent at using the appropriate Company IT systems and Office software.
What’s in it for you:
- Offering a salary up to £28,000 pro rata.
- 24 days holiday per year increasing to 28 with the length of service. (Plus bank holidays) (pro rata)
- Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
- Personal Medical Assessments – Open to all once a year.
- Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.
Who are we?
At Thames Water, our purpose is crystal clear - to deliver life’s essential service so our customers, communities and planet can thrive.
Water is life’s great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we’re committed to taking care of it for us all.
But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We need to keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part?
Working at Thames Water
At Thames Water, we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our company.
We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, backgrounds, and differences that each individual brings.
Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.
Find out more about working at Thames Water.
When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.
Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.