Our overarching plan is to provide our customers with a continuous supply of safe, clean and palatable drinking water – by focusing on our five key priorities – our people, health & safety, water quality, risk & resilience, and efficiency. 

We are currently seeking a Process Technician to work across our North Oxford sites. This role presents an exciting opportunity to join a friendly team that together help produce millions of litres of water for customers across Oxfordshire each day. 

Working as part of a multi-disciplinary team of technicians you'll ensure effective and continuous operation of sites, operating and optimising all processes and equipment on water treatment works, reservoirs and booster stations to ensure water quality, compliance, safety and operational efficiency.

Full training is provided including completion of the ‘licence to operate’ training programme.

This role also includes supervision of chemical deliveries, use of breathing apparatus for work with gases, working at height, and driving heavy goods vehicles. 

Once trained you will be expected to participate in an out of hours standby rota (currently 1 in 6 weeks) for which an extra payment will be provided.

What you’ll be doing as a Process Technician

  • Operation of plant and equipment, such as turning valves and opening hatches
  • Complete site rounds of reservoir, water treatment works and water booster sites. You'll accurately monitor and record data to ensure we comply with regulatory standards
  • Carrying out sampling and handheld instrument checks to monitor water quality
  • Manual fault finding and intervention to maintain the treatment process or customer supply. You'll also have to respond to emergencies, whether this is process failures or power failures. In such circumstances, you'll follow established procedures to escalate, and stabilise
  • Completion of mandatory and planned, preventative maintenance (PPM) tasks
  • Taking responsibility for your own health and safety. You will highlight safety observations and take action to make the area safe where possible. 
  • Liaise with other departments, particularly Water Quality and Maintenance, in order to find solutions for issues and deliver the best results for site
  • Complete the ‘licence to operate’ training programme, together with essential health and safety and first aid training courses
  • Receiving chemical deliveries, working at height e.g. water towers and driving heavy goods vehicles or towing trailers

Base location: Farmoor – Oxford - OX2 9NS
Working pattern: 38 hours per week
Necessary requirements for the role: A full UK driving licence

What you should bring to the role

  • Demonstrate a ‘can-do’ attitude, have strong problem-solving abilities, and take a solution focused approach
  • A mechanical background or experience in a similar field, which will be advantageous in the role
  • Good communication skills
  • Competent to use company IT systems and Microsoft Office 
  • Willingness to carry out lone working, working at height, chemical delivery and confined space working
  • A full UK driving licence
  • ADR training (desirable but not essential) 

What’s in it for you?

  • Competitive salary from £26,000 to £30,000 per annum depending on experience plus inclusion on standby rota, for which extra payment will be provided
  • Company VAN and fuel card (for company use only) along with PPE and tools 
  • All training is provided
  • Annual leave: 24 days holiday per year increasing to 28 with the length of service (plus bank holidays)
  • Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

 Learn more about our purpose and values

 Working at Thames Water

Thames Water is a unique, rewarding and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.

Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.

So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

Our overarching aim is to ensure that Thames Water is great, diverse and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. Our aim is to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.