This is an integral role to the future success of Thames Water offering a real opportunity to shape and lead new regulatory policy development. You will play a key part in mapping our regulatory policy ensuring this remains up to date and aligns with current and future requirements. You will identify and bring about external change in regulation to support our ambitions for customers, communities and the environment.

Adept at bridging strategy, policy and regulation through to operations the Regulatory Policy manager will be accountable for major regulatory policy submissions and consultation responses, working closely with other functions. You will shape the development of new policy priorities and deliver a portfolio of interventions to effect change externally (for example through stakeholder engagement and advocacy, and thought leadership).

This role will require confidence and impact with senior internal and external stakeholders, drawing on strong strategic and communication skills.

What you will be doing as Regulatory Policy Manager

  • Make sense of external regulatory developments and opportunities - Understand the commercial and regulatory priorities and translate them into a structured portfolio of policy interventions, drawing on expertise as required across the business.
  • Ensure policy alignment - Support the Director of Regulatory Policy in driving organisational alignment around the regulatory policy change agenda.
  • Lead the company’s response to key consultation and policy reviews - Lead company response to major government/regulator policy consultations, securing Executive Team and Board buy-in to responses as required.
  • Stakeholder engagement - deliver a programme of policy engagement to bring about change, working with business leaders, and our external affairs teams.

Working Pattern - 36 hours ( flexible working options considered)

What you should bring to the role?

  • Previous experience in utility/infrastructure regulation, obtained in the water industry (company, regulator or advisor) or comparable infrastructure.
  • A background in regulatory policy and strategy development, including advocacy of change in writing and orally.
  • Excellent analytical and drafting skills, able to synthesise and convey complex subject matters simply.
  • Previous experience in managing a portfolio of initiatives using cross-functional subject matter experts as appropriate to underpin delivery.
  • Track record of achieving change with external stakeholders, through a range of interventions.
  • Strong attention to detail, with the ability to progress multiple workstreams simultaneously.

What's in it for you?

This is an exciting time to join Thames Water as we continue to deliver on our turnaround plan, offering the opportunity to become part of our strategic journey.

  • Competitive salary - C Grade role
  • Annual Leave - 26 days holiday per year increasing to 30 with the length of service (Plus bank holidays).
  • Car Allowance - £5,800 per annum.
  • Annual Bonus.
  • Private Medical Health Care.
  • Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
  • Personal Medical Assessments – Open to all once a year.
  • Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

Find out more about our benefits and perks

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.