As part of the Technical Support for the Thames Water Electronic Security Systems, the Security System Engineer will be responsible for the hardware and software/firmware for CCTV systems, Entry Access Systems, Intruder Detection Systems, current and Legacy.

What you’ll be doing as a Security Systems Engineer

  • Identify issues & provide solutions to generate internal projects
  • System improvements and solutions implementation of internal projects and event lessons learnt
  • Provide asset, alarm and event data reports
  • 1st line Fault finding, System analysis, for the Alarm Monitoring Centre(AMC) with remote 3rd line support for our contractors, on but not limited to: Intruder Detection System, CCTV, Electronic Access Control Systems, to include Support and
  • Use of the change request and incident platform in Support of: Alarm Receiving Centre, Project teams and Operations hardware support for ESS platform
  • Undertake system health check and technology template maintenance and support
  • Maintaining the ESS estate software and configuration standards to support the operational business. Provide technical support into the development and maintenance of the OT strategy standards and procedures.

Base location – Hybrid – Reading (STW) RG2 0RP with travel to other sites

Necessary requirements for the role – Must have a valid UK driving licence

Applicant will need CTC Security Clearance as part of the role

What you should bring to the role

Essential

  • Excellent IT skills including MS Office and email.
  • Be able to self-motivate
  • Have the ability to work from home
  • Extensive experience in an engineering discipline or working in security.
  • Working with enterprise level integrated Electronic Security Systems or SCADA systems
  • Must be able to confidently and accurately articulate technical issues well to stake holders and contractors.
  • IP Networking experience
  • Flexible to support 24/7 on call cover.

Desirable

  • HNC or higher, in Electrical Engineering ideally security system.
  • Strong working knowledge in the fundamentals of CCTV and Access control, and IDS. With the ability to ability to support non-technical personnel
  • Strong first- and third-line support which includes fault finding, System analysis, 3rd party support on but not limited to: Intruder Detection System, CCTV, Electronic Access Control Systems
  • Very good technical knowledge of communications and network diagnostics, including ADSL, Satellite and fibre communications, keeping up with current best industry practice

What’s in it for you?

  • Competitive salary from £48,000 to £54,000 per annum depending on experience
  • Annual Leave - 26 days holiday per year increasing to 30 with the length of service (plus bank holidays)
  • Car Allowance
  • Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water

Thames Water is a unique, rewarding and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.

Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.

So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

Our overarching aim is to ensure that Thames Water is great, diverse and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. Our aim is to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.